Nadine Nicolas
Key West,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Teller
Wells Fargo
07.2021 - 12.2021
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Front Desk Agent
The Laureate Hotel
06.2020 - 08.2021
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Cashier & Customer Service
Winn Dixie
02.2016 - 06.2020
Education
Hi School Diploma -
Key West High School
Key West, FL08.2014
Skills
- Check Cashing
- Cash Supply Orders
- Cash Drawer Reconciliation
- Transaction Error Identification
- Teller Auditing
- Exceptional Customer Service
- Currency Exchange
- Safe Deposit Box Oversight
- Fee Calculation
- Night Deposit Transactions
- Bank Services and Products Recommendation
- Balance Transfers
- Identification Checks
- Deposit Processing
Languages
English
Elementary
Timeline
Teller
Wells Fargo
07.2021 - 12.2021
Front Desk Agent
The Laureate Hotel
06.2020 - 08.2021
Cashier & Customer Service
Winn Dixie
02.2016 - 06.2020
Hi School Diploma -
Key West High School
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