Amy Collum
Bethany,LA
Summary
Detail-oriented professional with extensive experience in parts cataloging and inventory management. Skilled in communication and relationship building, ensuring timely order fulfillment and high customer satisfaction. Aiming to leverage these strengths to enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Parts Representative
FleetPride
Shreveport, LA
08.2025 - Current
- Assisted customers in identifying and sourcing parts for various vehicle makes and models.
- Processed orders efficiently using inventory management software to ensure timely fulfillment.
- Maintained accurate inventory records, supporting optimal stock levels for quick access to parts.
- Communicated effectively with suppliers to resolve issues related to part availability and delivery timelines.
- Built strong relationships with suppliers to ensure timely delivery of high-quality parts at competitive prices.
- Ordered parts from various distributors to fulfill demands.
Assistant Manager
Petro Truck Stop
Shreveport, LA
03.2020 - 08.2025
- Led daily operations to enhance service efficiency and customer satisfaction.
- Oversaw compliance with safety regulations, maintaining operational standards.
- Coordinated scheduling and staffing to optimize workforce productivity.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily operations to maintain store cleanliness and organization.
Cage Cashier
Lucky Jacks Casino
Shreveport, LA
09.2019 - 03.2020
- Processed cash transactions accurately and efficiently for customer exchanges.
- Maintained compliance with gaming regulations and company policies during all financial activities.
- Trained new cashiers on operational procedures and customer service best practices.
- Resolved customer inquiries and disputes to enhance overall satisfaction and trust.
Service Advisor
Speedco Truck Lube and Tires
Greenwood, LA
02.2016 - 08.2019
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated service appointments, ensuring optimal scheduling and resource allocation.
- Collaborated with technicians to diagnose vehicle issues, enhancing communication and service quality.
- Streamlined inventory management processes, improving parts availability for timely repairs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Education
High School Diploma -
Calvary Chrisian Academy
Ypsilanti, MI06-1992
Skills
- Parts cataloging
- Shipping and receiving
- Warehouse operations
- Health and safety
- Stock control
- Ordering parts
- Forklift operation
Timeline
Parts Representative
FleetPride
08.2025 - Current
Assistant Manager
Petro Truck Stop
03.2020 - 08.2025
Cage Cashier
Lucky Jacks Casino
09.2019 - 03.2020
Service Advisor
Speedco Truck Lube and Tires
02.2016 - 08.2019
High School Diploma -
Calvary Chrisian Academy