Jason Chen
San Francisco,CA
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Knowledgeable and proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
15
15
years of professional experience
Work History
Parts Representative
Peter Pan Bmw
Burlingame, CA
06.2022 - Current
- Built strong relationships with suppliers to ensure timely delivery of high-quality parts at competitive prices.
- Collaborated with sales team to recommend appropriate parts and accessories, increasing upselling opportunities.
- Participated in ongoing training programs to stay updated on industry trends, new products, and best practices in parts management.
- Played an instrumental role in achieving department goals by consistently meeting or exceeding performance targets set by management.
Unit Movement Control Coordinator
Marine Corps
Camp Pendleton South, CA
06.2019 - 08.2021
- Enhanced transportation efficiency for large-scale operations through meticulous planning and organization.
- Developed comprehensive contingency plans for potential disruptions in transportation routes or schedules.
- Enforced strict adherence to safety regulations within the team while executing critical tasks related to movement control coordination.
- Optimized resource allocation, ensuring the most effective use of personnel, equipment, and facilities.
Marine Recruiter
Marine Corps
San Jose, CA
01.2016 - 06.2019
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Motor Transport Operator
Marine Corps
Camp Pendleton South, CA
11.2009 - 01.2016
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Operated with safety and skill to avoid accidents and delays.
Education
High School Diploma -
George Washington High School
San Francisco, CA06.2008
Skills
- Parts Cataloging
- Shipping and receiving
- Warehouse Operations
- Health and safety
- Invoicing and Billing
- Returns processing
- Ordering parts
- Customer Service
- Problem-solving skills
- Improving customer satisfaction
- Vehicle operations knowledge
- Verbal and written communication
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Parts Representative
Peter Pan Bmw
06.2022 - Current
Unit Movement Control Coordinator
Marine Corps
06.2019 - 08.2021
Marine Recruiter
Marine Corps
01.2016 - 06.2019
Motor Transport Operator
Marine Corps
11.2009 - 01.2016
High School Diploma -
George Washington High School