Kassidy Urias
Odessa,TX
Summary
Professional parts specialist prepared to excel in managing and distributing automotive and machinery components. Proven track record in maintaining inventory accuracy and ensuring prompt service delivery. Known for collaborating effectively with team members and adapting to dynamic work environments. Skilled in inventory control and customer service, with focus on reliability and results.
Overview
7
7
years of professional experience
Work History
Parts Representative
Warren CAT
11.2022 - Current
- Enhanced customer satisfaction by efficiently processing parts orders and addressing inquiries.
- Contributed to a positive work culture by collaborating effectively with colleagues from diverse backgrounds and skill sets.
- Provided exceptional customer service by promptly resolving issues related to part returns, exchanges, or warranties.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Assisted customers in finding appropriate parts promptly.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Tracked customer and supply chain details for precise and timely fulfillment.
Rca Carrier at Post Office
Post Office
06.2021 - 03.2022
- Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
- Optimized routing schedules to minimize transit times while reducing fuel consumption.
Phlebotomist
Medical Center Hospital Odessa
11.2019 - 06.2021
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Packaged and shipped specimens to central lab daily.
- Verified proper storage and transportation of specimens to laboratories.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Administrative Assistant
Iv Kings Oilfield Service
04.2019 - 09.2019
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Teller
Southwest Heritage Credit Union
09.2017 - 05.2018
- Referred customers to other banking departments for specialized services.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained friendly and professional customer interactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
No Degree -
Odessa College
Odessa, TXHigh School Diploma -
Richard Milburn Academy
Odessa, TX06-2012
Skills
- Parts cataloging
- Shipping and receiving
- Warehouse operations
- Health and safety
- Returns processing
- Parts identification
- Ordering parts
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Parts Representative
Warren CAT
11.2022 - Current
Rca Carrier at Post Office
Post Office
06.2021 - 03.2022
Phlebotomist
Medical Center Hospital Odessa
11.2019 - 06.2021
Administrative Assistant
Iv Kings Oilfield Service
04.2019 - 09.2019
Teller
Southwest Heritage Credit Union
09.2017 - 05.2018
No Degree -
Odessa College
High School Diploma -
Richard Milburn Academy
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