Amy Corbett
Continua Interiors
Forest Lake,Minnesota
34
years of professional experience
Dedicated MAC Coordinator with a proven track record in building client relationships and enhancing customer satisfaction. Expertise in operational efficiency and multitasking ensures timely project delivery and high-quality service.
Work History
MAC Coordinator/Service Coordinator
10 Years- Developed and maintained client relationships to enhance customer satisfaction and repeat business.
- Implemented process improvements that increased operational efficiency within the design workflow.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Developed and maintained Standard Operating Procedures (SOPs) and process documentation that improved consistency, reduced errors, and streamlined workplace service operations.
- Manage workspace planning, seating assignments, and office allocations across multiple corporate locations supporting 500+ employees.
- Process and coordinate 100+ ServiceNow and Office Space requests per month, maintaining compliance with corporate space standards and approval requirement.
- Coordinate 50+ office moves ensuring minimal disruption to business operations.
- Maintain workspace and occupancy date in OfficeSpace with a high degree of accuracy, supporting reporting and space utilization efforts.
- Managed a portfolio of 1,200+ facilities-related projects and service requests, utilizing Mainsaver to track progress, develop floor plans, coordinate schedules, and collaborate with leadership to drive timely, seamless project delivery and operational efficiency.
Sales Manager
27 Years 5 Months- Directed sales strategies to enhance customer engagement and retention.
- Mentored team members in product knowledge and effective selling techniques.
- Analyzed sales data to identify trends, driving targeted marketing initiatives.
- Oversaw daily operations, ensuring optimal inventory management and presentation standards.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to explain sales opportunities.
- Formulated pricing standards on merchandise to attain the highest percent of
profitability. - Fostered a culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained industry knowledge through continuing education.
- Created a monthly schedule for 10+ associates to ensure maximum floor coverage.
- Conducted bi-annual audits of inventory and made changes as needed.
Education
Bachelor of Science - Marketing
Skills
Project management
Multitasking and organization
Work Planning and Prioritization
Relationship building
MS office
Project management
Project documentation
Customer service
Timeline
MAC Coordinator/Service Coordinator
Continua Interiors
07.2016 - 07.2026Read More
Sales Manager
Buchkosky Jewelers
10.1992 - 03.2020Read More
University of Northwestern
Bachelor of Science from Marketing
Read More