Amy Curtis

Greeted visitors and clients to establish positive first impressions.

• Managed multi-line phone system for efficient call routing to departments.
• Processed incoming and outgoing mail, ensuring timely distribution.
• Coordinated office supply inventory and placed orders to maintain stock levels.
• Maintained confidentiality of sensitive information and client records.
• Collaborated with team members to optimize front desk operations.
• Provided administrative support for excavation and construction teams by coordinating schedules and managing documentation.
• Handled customer inquiries and complaints, ensuring prompt resolution.

• Prepared closing documents for real estate transactions and ensured accuracy.
• Coordinated with lenders and agents, finalizing loan agreements to support seamless transaction processes.
• Reviewed title reports, resolving discrepancies to ensure accurate and timely closings.
• Communicated with clients to explain closing procedures and answer questions.
• Reviewed closing documents to ensure accuracy and compliance with state laws, regulations and company policies.
• Managed loan packages and prepared closing instructions for staff.
• Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
• Resolved post-closing discrepancies between lenders and investors by researching title commitments, endorsements, and other related documents.
• Performed post-closing checks of mortgage loan documentation.
• Performed quality control checks to ensure all post-closing procedures were followed.
• Maintained a database of post-closing documentation for easy retrieval and compliance.
• Managed the return of original documents to appropriate parties after loan closing.
• Prepared and submitted final package of closing documents to the lender, investor for funding, purchase.
• Communicated regularly with external parties such as lenders, investors and title companies regarding loan status updates.
• Submitted closing documents to lenders for post-closing review.
• Collaborated with underwriting and processing teams to ensure seamless loan transitions.
• Responded promptly to inquiries from internal departments concerning post-closing matters.
• Coordinated with title companies, lenders, and attorneys to resolve any post-closing issues.
• Prepared and submitted final loan packages to investors, facilitating successful funding and compliance.
• Organized and compiled necessary documents for loan closings to ensure readiness.

Coordinated technical documentation management and communication among architects, engineers, clients, and consultants.
Organized project records to enable efficient information retrieval.
Prepared and controlled versions of proposals, reports, meeting materials, and construction documents.
Scheduled office operations and handled accounting responsibilities for smooth project execution.
Ensured prompt distribution of essential documents to relevant parties.
Enhanced operational efficiency by refining administrative support processes in the firm.
Promoted effective communication channels to foster teamwork across projects.

• Coordinated with lenders and agents to finalize loan agreements efficiently.
• Reviewed closing documents for accuracy and compliance with state laws and company policies.
• Managed loan packages and prepared closing instructions for staff members.
• Resolved post-closing discrepancies by researching title commitments and related documents.
• Verified issuance of title insurance policies according to loan requirements.
• Maintained a comprehensive database of post-closing documentation for compliance and ease of access.
• Performed quality control checks to ensure adherence to all post-closing procedures.
• Communicated consistently with external parties regarding loan status updates.