Amy Davis
American Fork,UT
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Overview
22
22
years of professional experience
Work History
Restaurant Server
PF Changs Bistro
Orem, UT
07.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed multiple tables simultaneously while maintaining high service standards.
- Accurately processed orders using POS systems to streamline transactions and enhance efficiency.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
Restaurant Assistant Manager
Chili's Bar & Grill
Yorba Linda, CA
01.2024 - 07.2025
- Staff training and development
- Analyzed sales data to construct appropriate schedules that meet demand requirements.
- Monitored guest feedback and addressed concerns to ensure high levels of satisfaction.
- Maintained a welcoming environment, making staff feel comfortable and supported
- Assessed cleanliness and proper arrangement of dining and serving areas to enhance guest experience and satisfaction.
- Coordinated efforts with team members to guarantee high-quality service for customers.
- Handled EOD balancing and managerial accounting tasks as required to ensure financial stability and restaurant growth
Food Server
Chili's Bar and Grill
Yorba Linda, CA
04.2023 - 01.2024
- Delivered exceptional service by serving patrons drinks and meals while providing detailed information on ingredients and daily specials.
- Accept a variety of different payment options from customers, including credit cards, cash, and Apple Pay
- Facilitated training for new employees on order-taking procedures.
- Ipad and POS systems
- Organized and prioritized essential tasks to enhance workflow efficiency.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
Restaurant Server
PF Changs Bistro
Orem, UT
08.2022 - 04.2023
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed multiple tables simultaneously while maintaining high service standards.
- Accurately processed orders using POS systems to streamline transactions and enhance efficiency.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
Restaurant Assistant Manager
Chili's Bar & Grill
Fontana, Yorba, Ca
02.2020 - 08.2022
- Staff training and development
- Analyzed sales data to construct appropriate schedules that meet demand requirements.
- Monitored guest feedback and addressed concerns to ensure high levels of satisfaction.
- Maintained a welcoming environment, making staff feel comfortable and supported
- Assessed cleanliness and proper arrangement of dining and serving areas to enhance guest experience and satisfaction.
- Coordinated efforts with team members to guarantee high-quality service for customers.
- Handled EOD balancing and managerial accounting tasks as required to ensure financial stability and restaurant growth
Food Server
Chili's Bar and Grill
Fontana, CA
09.2014 - 02.2020
- Delivered exceptional service by serving patrons drinks and meals while providing detailed information on ingredients and daily specials.
- Accept a variety of different payment options from customers, including credit cards, cash, and Apple Pay
- Facilitated training for new employees on order-taking procedures.
- Ipad and POS systems
- Organized and prioritized essential tasks to enhance workflow efficiency.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
Volunteer Program Director
Camp Ronald McDonald for Good Times, Idyllwild
Idyllwild, CA
06.2006 - 08.2018
- Assisted in executing daily camp activities ranging from arts and crafts to sports
- Spearheaded program planning and staff development to promote growth.
- Maintained an energetic, wholehearted and professional demeanor when interacting with children, staff and parents
- Interviewed and developed staff members to collaboratively achieve program goals.
Front End Manager
PetSmart Charities
Menifee, CA
07.2004 - 04.2014
- Created and optimized employee schedules for shift coverage.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed large volume of guests and improved overall customer service.
- Reviewed employee performance and determined areas in need of improvement.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2004
Skills
- Experience with point-of-sale software
- Proficient in basic food preparation
- Employee scheduling coordination
- Inventory Management
- Problem-Solving
- Delegating Assignments and Tasks
- Customer feedback investigation
- Equipment Maintenance and Repairs
- Training and Mentoring
- Time Management
Education and Training
other
Timeline
Restaurant Server
PF Changs Bistro
07.2025 - Current
Restaurant Assistant Manager
Chili's Bar & Grill
01.2024 - 07.2025
Food Server
Chili's Bar and Grill
04.2023 - 01.2024
Restaurant Server
PF Changs Bistro
08.2022 - 04.2023
Restaurant Assistant Manager
Chili's Bar & Grill
02.2020 - 08.2022
Food Server
Chili's Bar and Grill
09.2014 - 02.2020
Volunteer Program Director
Camp Ronald McDonald for Good Times, Idyllwild
06.2006 - 08.2018
Front End Manager
PetSmart Charities
07.2004 - 04.2014
High School Diploma -
Paloma Valley High School