Amy DeCamp
Tipp City,OH
Summary
Hardworking, detail-oriented, and passionate manager with distinguished experience in the RV/Camping industry and recreational club management. Proven leadership ability as the Vice President of Planning and Development for Family Campers and RVers International Camping Club and President of the Ohio Stars Camping Club. Expert in promotion, sales, public speaking, social marketing/growth, productivity, and customer satisfaction. Committed to streamlining procedures and optimizing talent and resources.
Overview
31
31
years of professional experience
Work History
Internet Sales Manager
Blue Compass RV
04.2010 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Facilitated business by implementing practical networking techniques.
- Implemented systems and procedures to increase sales.
- Located merchandise across various stores to address customer needs.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Responded to internet inquiries and phone calls in timely matter.
- Built relationships with customers and community to establish long-term business growth.
- Provided superior and individualized customer service.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Criminal Justice Department Chair/Lead Instructor
Kaplan Higher Education Corporation
09.2003 - 06.2009
- Department Chair and Lead Instructor for Associate Degree Criminal Justice program.
- Developed program from ground up and devised all student and faculty schedules.
- Responsible for hiring, training, and direct supervision of all faculty.
- Maintained departmental budget and oversaw purchase of all equipment.
- Selected and obtained materials and supplies, such as textbooks.
- Taught in-classroom courses with focus on Criminal Justice and Law Enforcement degree paths.
- Managed classroom to foster safe and positive learning environment for students and staff.
- Supervised undergraduate or graduate teaching, internship and research work.
- Participated in student development and achievement-related conferences with students and administrators.
- Prepared and implemented lesson plans, instructional aids and supplemental teaching materials to promote student comprehension, intellectual curiosity, participation, and retention.
- Developed and implemented relevant curriculum, lectures, assignments and exams.
- Used assessments to monitor student understanding, modified instruction and provided feedback to students.
- Assessed student progress and prepared reports detailing academic progress.
- Wrote letters of recommendation for students and provided post-graduate references.
State Parole/Probation Officer
State Of Ohio Adult Parole Authority
01.1992 - 06.2002
- Directly responsible for supervision of felony probationers and parolees.
- Completed pre/post-sentence investigation, revocation, final release, and similar reports by doing in-depth research and compiling police reports.
- Full arrest authority.
- Firearms and OC spray certified.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Performed routine home inspections and drug tests for offenders under supervision.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Provided court testimony to support court decisions.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Arranged substance abuse rehabilitation for offenders.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
Education
J.D. - Law
Capital University Law School
Columbus, OH05.2002
Bachelor of Science - Police Administration And Sociology
Eastern Kentucky University
Richmond, KY05.1987
Skills
- Customer Service
- Time Management
- Conflict Resolution
- Experienced Educator/Trainer
- Public Speaking and Policy Writing
- Proficient in Working Independently, Remotely, or as Team Member
- Organizational Leadership (non-profit)
Timeline
Internet Sales Manager
Blue Compass RV
04.2010 - Current
Criminal Justice Department Chair/Lead Instructor
Kaplan Higher Education Corporation
09.2003 - 06.2009
State Parole/Probation Officer
State Of Ohio Adult Parole Authority
01.1992 - 06.2002
J.D. - Law
Capital University Law School
Bachelor of Science - Police Administration And Sociology
Eastern Kentucky University