Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amy De La Cruz

Cypress

Summary

Dedicated and compassionate healthcare professional with strong patient-care skills and a background in medical administration. Licensed CNA with experience supporting clinical teams, assisting patients with daily living activates, and ensuring a safe, comfortable environment. Known for excellent communication, attention to detail, and a patient-focused approach. Seeking to contribute to a hospital setting while continuing to grown in the nursing field.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Cypress Orthopedics
11.2023 - 06.2024
  • Supported clinical teams by preparing patient charts and ensuring accurate medical records.
  • Greeted and assisted patients, providing a welcoming and professional front desk experience.
  • Scheduled appointments, verified insurance, and maintained HIPAA compliance

Authorization Specialist

Maria N. Musso, D.O.
05.2023 - 10.2023
  • Obtained prior authorizations for medical procedures and diagnostic testing.
  • Communicated with physicians, nurses, and insurance providers to ensure timely approvals.
  • Maintained patient confidentiality and updated EMR systems.

Medical Receptionist

Middletown Medical Group
05.2020 - 05.2023
  • Welcomed patients and coordinated check-ins for primary care, urgent care, and specialty visits.
  • Scheduled appointments, handled billing inquiries, and supported multi-department clinical operations.
  • Verified insurance coverage, obtained referrals, and maintained accurate patient records.

Education

Certified Nurse Aide Program -

Texas Health School
Houston, TX
07-2025

Monticello High School
Monticello, NY
06-2018

Skills

  • Vital signs monitoring
  • Patient care & daily living assistance (ADLs)
  • Infection control & safety protocols
  • Electronic Medical Records (EMR)
  • HIPAA compliance & patient confidentiality
  • Team collaboration & communication

Certification

  • Certified Nurse Assistant (CNA) - Texas Health and Human Services | Expires: August 12, 2027

Languages

Spanish
Native or Bilingual

Timeline

Medical Receptionist

Cypress Orthopedics
11.2023 - 06.2024

Authorization Specialist

Maria N. Musso, D.O.
05.2023 - 10.2023

Medical Receptionist

Middletown Medical Group
05.2020 - 05.2023

Certified Nurse Aide Program -

Texas Health School

Monticello High School