Amy Dolson
Kyle,TX
Summary
Energetic and personable Certified Safety Professional (CSP) with over 20 years of progressive experience providing effective risk mitigation strategies to clients. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Collaboratively supports clients by educating, advising, and consulting on risk management and mitigation best practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager of Risk Control Consulting
Poms & Associates Insurance Brokers, LLC
2013.01 - 2024.05
- Provided expert consultation services to clients seeking guidance on loss prevention strategies and risk mitigation techniques and solutions for commercial and public entity clients.
- Expertise providing risk management evaluations, liability and workers' compensation claims analysis, strategic planning, gap analysis, safety and loss control training, safety program development, and safety inspections
- Skilled in problem-solving client compliance challenges, playground inspections, special hazard assessments, and ergonomics evaluations.
- Developed comprehensive training programs.
- Improved marketing to attract new customers and promote business.
- Accomplished multiple tasks within established timeframes.
- Evaluated emerging risks within industry, proactively adapting policies and procedures to minimize potential impacts on business.
- Built strong relationships with key stakeholders, fostering culture of open communication around risk management issues.
- Mentored junior staff members to develop their skills in conducting detailed risk assessments and designing effective control strategies.
- Designed targeted loss prevention campaigns that reduced frequency of accidents and incidents across client organizations.
- Managed client relationships through regular check-ins and updates on project progress.
Risk Management Specialist
Poms & Associates Insurance Brokers, LLC
2008.01 - 2013.01
- Implemented, monitored, and evaluated risk management and loss control programs for Alliance of Schools for Cooperative Insurance Programs (ASCIP) Joint Powers Authority members
- Provided services such as Injury and Illness Prevention Program development/updating, training delivery and coordination, ergonomics evaluations, disaster preparedness, and safety committee involvement
- Investigated and managed liability and workers' compensation claims
- Advised senior managers on policy strategies for reducing liability and preventing losses.
- Facilitated knowledge sharing among industry peers by participating in conferences, workshops, and other professional networking events.
- Performed gap analysis to identify areas of improvement.
- Verified certificates of insurance for accuracy and conformance with internal risk management policies and coordinated issuance to individuals and entities.
Senior Business Continuity Consultant
Countrywide Financial Corporation
2004.01 - 2008.01
- Responsible for collaborating with executive management, business units, incident management teams, and other key partners to identify gaps, risks, and corrective action plans for documented response, recovery, and contingency plans
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed and maintained Business Continuity policies, training software, dashboard, and communication tools
- Created and conducted disaster simulations to ensure all aspects of program were viable.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Safety Coordinator
Countrywide Financial Corporation
2002.01 - 2004.01
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Created open lines of communication between employees and management regarding safety concerns, fostering collaborative approach to problems solving.
- Improved safety compliance by creating comprehensive safety policies and procedures in alignment with OSHA regulations.
- Collaborated with management to develop strategic safety goals, promoting strong culture of workplace safety.
- Spearheaded initiatives that improved overall ergonomics in workplace, reducing repetitive motion injuries among employees.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Education
Bachelor of Science - Environmental and Occupational Health
California State University
Northridge, CASkills
- Business Development
- Teamwork and Collaboration
- Decision-Making
- Customer Relationship Management
- Training and Development
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
- Certified Safety Professional (CSP), CSP-41007, Board of Certified Safety Professionals
- Associate in Risk Management – Public Agencies (ARM-P), Insurance Institute of America
- Certified Playground Safety Inspector (CPSI), National Playground Safety Institute
- Associate Business Continuity Professional (ABCP), DRI International
- Certified Ergonomics Assessment Specialist (CEAS), The Back School
- Certified Hazardous Materials Manager (CHMM), California State University
- First Aid, CPR, & AED, American Heart Association
- Community Emergency Response Training (CERT), Ventura County Fire Department
Leadership Experience
- American Society of Safety Professionals (ASSP), 2024/2025 Membership Chair – Central Texas Chapter
- American Society of Safety Engineers (ASSE), 2011/2012 Past President and 2016/2017 Membership Chair – Valley Coastal Chapter
- Association of Contingency Planners (ACP), 2007/2008 Director of Member Services and 2017/2018 Secretary – Los Angeles Chapter
Timeline
Manager of Risk Control Consulting
Poms & Associates Insurance Brokers, LLC
2013.01 - 2024.05
Risk Management Specialist
Poms & Associates Insurance Brokers, LLC
2008.01 - 2013.01
Senior Business Continuity Consultant
Countrywide Financial Corporation
2004.01 - 2008.01
Safety Coordinator
Countrywide Financial Corporation
2002.01 - 2004.01
Bachelor of Science - Environmental and Occupational Health
California State University
- Certified Safety Professional (CSP), CSP-41007, Board of Certified Safety Professionals
- Associate in Risk Management – Public Agencies (ARM-P), Insurance Institute of America
- Certified Playground Safety Inspector (CPSI), National Playground Safety Institute
- Associate Business Continuity Professional (ABCP), DRI International
- Certified Ergonomics Assessment Specialist (CEAS), The Back School
- Certified Hazardous Materials Manager (CHMM), California State University
- First Aid, CPR, & AED, American Heart Association
- Community Emergency Response Training (CERT), Ventura County Fire Department
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