Amy Duran
Douglas,GA
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
Work History
Receptionist
Ear Nose & Throat Clinic
Douglas, GA
06.2025 - 03.2026
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted in processing insurance claims and verifying patient eligibility for services.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Trained new reception staff on clinic procedures and software usage to ensure consistency in operations.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled assignments independently with good judgement and critical thinking skills.
Prep Cook
Danny's Pizza
DOUGLAS, GA
06.2023 - 05.2025
- Prepared ingredients by chopping, marinating, and measuring to ensure high-quality dishes.
- Maintained cleanliness and organization of kitchen workspace according to health standards.
- Monitored inventory levels and reported shortages to maintain consistent supply chain.
- Operated kitchen equipment safely while adhering to operational procedures and safety protocols.
- Supported team members during service by communicating effectively and managing tasks promptly.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Trained and assisted new kitchen staff members.
Education
High School Diploma -
Wiregrass Regional College & Career Academy
Douglas, GA05.2025
Skills
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Verbal and written communication
- Scheduling
- Data inputting
- Multitasking and prioritization
- Reliable
- Team collaboration
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Ear Nose & Throat Clinic
06.2025 - 03.2026
Prep Cook
Danny's Pizza
06.2023 - 05.2025
High School Diploma -
Wiregrass Regional College & Career Academy