Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Amy Edwards

Amy Edwards

Conneaut,OH

Summary

Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Talented Crew Trainer with expertise in food preparation, money handling and opening and closing procedures. Bringing [Number] of experience as versatile and hardworking team member.

Overview

11
11
years of professional experience

Work History

Crew Trainer

McDonald's
Cortland, OH
09.2021 - 08.2022
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

General Laborer

Lukjan Metal Products
Conneaut, OH
01.1999 - 01.2006
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.
  • Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
  • Performed general housekeeping and cleaning tasks.
  • Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems

Laborer

Andover Industries
Andover, OH
01.1998 - 01.2000
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.
  • Read work orders or received oral instructions to determine work assignments and equipment and materials needed.

Crew Member

McDonald's
Conneaut, OH
01.1996 - 01.1997
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Education

GED -

Conneaut High School, Conneaut, OH
02.2021

Skills

  • Cash Register Operations
  • Station Preparation
  • Course Materials Development
  • Payment Processing
  • Verbal and Written Communication
  • Role Modeling
  • Crew Monitoring
  • Team Leadership
  • Workplace Safety
  • Dress Code Enforcement
  • Corporate Goals and Targets
  • Machine Preparation
  • Timely Food Delivery
  • Suggestive Selling
  • Multi-Tasking Skill

Additional Information

After my employment at Lukjan Metal Products in Conneaut, Ohio, I met my previous husband of 14 years, who was in the United States Navy. I was a stay at home mother until the divorce 1 year ago. I took care of the house hold while he was deployed to Afghanistan for 14 months tour, also another over seas deployment for 9 months aboard the USS Halliburton. During that time we lived in different states away from home, where I was unable or did not need to work. This is the reason i was unemployed for such a big employment gap, I did have a small side business in Photograph that kept me busy as well for over 10yrs. Unfortunately covid hit and i was forced to close my business down. This is when I went to work at McDonald's and worked just shy of a year. All this brings me to the present. I have currently moved back to my home town to help my elderly parents. I am ready and very eager to work and learn new job skills ASAP.

References

Dan Fenton 440-969-1128


Denver Spieldenner 440-813-2835


Peggy Bennett 440-229-5453

Timeline

Crew Trainer - McDonald's
09.2021 - 08.2022
General Laborer - Lukjan Metal Products
01.1999 - 01.2006
Laborer - Andover Industries
01.1998 - 01.2000
Crew Member - McDonald's
01.1996 - 01.1997
Conneaut High School - GED,

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Amy Edwards