ABOUT AMY
Overview
Work History
Education
Skills
Interests
Timeline
Sales

AMY EMERSON

Little Norway Lutheran Church
Black River Falls,WI
AMY EMERSON
16
years of professional experience

Aloha! Lovely to meet you. Working in customer service related fields for over 25 years has taught me so much. It started with waiting tables and progressed into assistant and front desk work. In person, on the phone, or online working with customers to help people gives me joy. Keeping busy and organized assists me in these roles. CNC Machining was my trade for 6 years prior to office work. Army Reserves Track Vehicle Repair from 2002-2008 helped me prepare for this. I am a dependable, hard working, and honest farmer’s daughter with a big heart. How may I assist you?

Work History

Sales Associate

2 Months
Threads Clothing Company | 08.2026 - Current
  • Delivered personalized customer service to support product selection and complete sales transactions.
  • Processed sales transactions, returns, and exchanges accurately using point-of-sale systems.
  • Maintained floor presentation by restocking merchandise and organizing displays.

Volunteer

16 Years 1 Month
Little Norway Lutheran Church | 09.2010 - Current
  • Mentor youth to support growth and development. Plan, facilitate, and execute retreats/special events. Communicate with Parents. Collaborate with staff to align with goals. Clean, organize, prep, cook, sing, dance.

Front Desk Associate

4 Months
Quality Inn - Black River Falls | 02.2026 - 06.2026
  • Greet and Assist Guests with all questions and concerns. In person, on the phone, and online communications and transactions. Make/Cancel/Edit Reservations/Manage Till. Laundry (washing/folding/stripping rooms), Garbage, Luggage Assistance, Cleaning, Vacuuming, Making Coffee, Organize, Check In/ Check Out

Operations Support Specialist

1 Year 1 Month
Children's Wisconsin | 04.2024 - 05.2025
  • Front Desk/Customer Service/Receptionist/Administrative Assistant tasks were all assisted by me.
  • Expense Reports, Ordering/Stocking, Paying Suppliers, Scanning, Organizing/Cleaning, Graphic Design, Planning of Events and Trips for staff.
  • Using Word, Excel, Publisher, Epic, Workday, Outlook, and Adobe for support tasks.
  • Designed many flyers/brochures and community events calendars.
  • Communication through email with headquarters and also with local social workers.

Education

High School Diploma

BRF High School | 01.1999

Pharmacy Technician

Pharmacy Technician Certification Board (PTCB) | 01.2022

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills

Interests

Enjoy participating in [activity] for overall physical and mental well-being. Dancing. I participate in low-impact exercises to strengthen core muscles. Yoga. Swimming. Board Games.

Timeline

Sales Associate

Threads Clothing Company
08.2026 - CurrentRead More

Front Desk Associate

Quality Inn - Black River Falls
02.2026 - 06.2026Read More

Operations Support Specialist

Children's Wisconsin
04.2024 - 05.2025Read More

Volunteer

Little Norway Lutheran Church
09.2010 - CurrentRead More

Pharmacy Technician Certification Board (PTCB)

Pharmacy Technician
Read More

BRF High School

High School Diploma
Read More
AMY EMERSONSales