Amy Diggs

Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
• Fostered long-lasting relationships with major clients to secure repeat business and referrals.

I worked with dischargeplanners Case management and social workers to provide medical services upon discharge at home.

• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

• Coordinated, monitored, assigned, and documented patient and clinical care activities.
• Built strong relationships with patients and families for optimized care satisfaction.
• Improved patient satisfaction with personalized care coordination, leading to notable increase in positive feedback.
• Streamlined patient discharge process, ensuring patients received appropriate follow-up resources and reducing readmission rates.