Amy Farley
Chickasha,OK
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Operations Manager
Integris Health Inc
09.2023 - Current
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
Clinical Supervisor
Integris Health Inc
07.2021 - 09.2023
- Lead and directed team of 12 clinical personnel and support staff.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Assessed patients, determined needs and managed care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Travel Immunization Nurse
Passport Health
08.2019 - 07.2021
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Assessed and responded to individual and community health education needs.
- Prevented illness by education public on healthy practices to stop disease.
- Educated community members about environmentally-related health issues.
Float Pool Nurse
Integris Health Inc
12.2019 - 08.2020
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Immunization Coordinator
Variety Care
06.2018 - 08.2019
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Educated community members about environmentally-related health issues.
- Collected, organized and disseminated quality data from multiple sources.
- Conducted needs assessments to determine which materials and services were warranted for each individual case.
Education
Bachelor of Science - Nursing
Southwestern Oklahoma State University
Weatherford, OK07.2024
Associate of Science - Nursing
Southwestern Oklahoma State University
Weatherford, OK05.2023
Licensed Practical Nurse - Nursing
Canadian Valley Technology Center - Chickasha
Chickasha, OK06.2018
Skills
- Clinical Data Management
- Performance Metrics
- Contract Negotiation
- Staff Training
- Data Analysis
- Adverse Event Reporting
- Problem Solving
- Time Management
- Team Leadership
- Compliance Oversight
- HIPAA
Certification
- BLS, American Heart Association - 2010- Current
- FEMA, U.S Department of Homeland Security - 2023- Current
- LPN, Oklahoma Board of Nursing - 2018- Current
Continuing Education
Not Applicable
Community Service / Service Learning
Not Applicable
Letter of Recommendation
Please See Attached
Timeline
Clinical Operations Manager
Integris Health Inc
09.2023 - Current
Clinical Supervisor
Integris Health Inc
07.2021 - 09.2023
Float Pool Nurse
Integris Health Inc
12.2019 - 08.2020
Travel Immunization Nurse
Passport Health
08.2019 - 07.2021
Immunization Coordinator
Variety Care
06.2018 - 08.2019
Bachelor of Science - Nursing
Southwestern Oklahoma State University
Associate of Science - Nursing
Southwestern Oklahoma State University
Licensed Practical Nurse - Nursing
Canadian Valley Technology Center - Chickasha