Amy Farley
Chickasha,OK
Summary
Dynamic Clinical Operations Manager with extensive experience at Integris Medical Group, excelling in patient assessment and regulatory compliance. Proven track record in enhancing patient satisfaction through effective team collaboration and problem-solving. Skilled in medication administration and committed to fostering a supportive work environment that drives quality improvement initiatives.
Overview
7
7
years of professional experience
Work History
Clinical Operations Manager
Integris Medical Group
Oklahoma City, OK
09.2023 - 04.2025
- Developed work schedules and staff assignments based on workload and equipment availability.
- Conducted periodic reviews of clinical protocols to ensure compliance with best practices.
- Resolved customer service issues efficiently by addressing inquiries from patients and families.
- Collaborated with medical staff to uphold clinical protocols and enhance patient satisfaction.
- Managed a team of healthcare professionals through hiring, training, and performance evaluations.
LPN Nursing Supervisor
Integris Medical Group
Oklaho, OK
07.2021 - 09.2023
- Participated in quality improvement initiatives aimed at enhancing outcomes for clients served by the facility.
- Established a supportive and collaborative work environment, promoting team cohesion and high morale.
- Participated in team meetings to discuss best practices for client care.
- Investigated complaints from clients or families concerning their care or treatment.
Float Pool Nurse
Integris Medical Group
Oklahoma City, OK
12.2019 - 07.2021
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained accurate documentation of patient progress notes, medication administration records and other pertinent information in the electronic medical record system.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Immunization Nurse
Passport Health
Oklahoma City, OK
08.2019 - 07.2021
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Participated in public health initiatives designed to increase awareness about the benefits of vaccinations.
- Collected blood samples from patients when needed for laboratory tests or research studies.
- Inspected vaccine storage units regularly to ensure proper temperature control was maintained.
Immunization Coordinator
Variety Care
Oklahoma City, OK
06.2018 - 08.2019
- Provided assistance in developing educational materials about vaccine safety and effectiveness.
- Maintained accurate documentation of all immunizations administered to patients.
- Performed data entry into electronic health record systems regarding patient information such as allergies, medications.
Education
Bachelor of Science - Nursing
Southwestern Oklahoma State University
Weatherford, OK07-2024
Associate of Science - Nursing
Southwestern Oklahoma State University
Weatherford, OK05-2023
Licensed Practical Nurse - Nursing
Canadian Valley Technology Center
Chickasha, OK06-2018
Skills
- Patient assessment
- Medication administration
- Electronic health record
- Regulatory compliance
- Patient education
- Team collaboration
- Immunizations and vaccinations
- Problem-solving
- Treatment recommendations
Timeline
Clinical Operations Manager
Integris Medical Group
09.2023 - 04.2025
LPN Nursing Supervisor
Integris Medical Group
07.2021 - 09.2023
Float Pool Nurse
Integris Medical Group
12.2019 - 07.2021
Immunization Nurse
Passport Health
08.2019 - 07.2021
Immunization Coordinator
Variety Care
06.2018 - 08.2019
Bachelor of Science - Nursing
Southwestern Oklahoma State University
Associate of Science - Nursing
Southwestern Oklahoma State University
Licensed Practical Nurse - Nursing
Canadian Valley Technology Center
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