Amy Flemister
Corona,CA
Summary
Successful Regional Vice President offering 23 years of experience in the foodservice industry. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building, and team leadership abilities. Loyal and results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
22
22
years of professional experience
Work History
Regional Vice President, National Accounts
TriMark USA
05.2024 - Current
- Manage the National Accounts, Smallwares department with 30 employees covering the South and West Region.
- Oversee yearly budget of more than $100M.
- Currently trending 106% to goal in Gross Profit Margin resulting in a 23% increase over PYTD.
- Currently trending 114% to goal in managed margin resulting in an 18% increase over PYTD.
- Won 2023 Vendor of the Year award for top National Account customer.
- Mentor direct reports, fostering a positive work environment that encouraging professional growth and development with 100% retention rate.
- Strengthen relationships with key clients by providing exceptional customer service and support.
- Analyze industry trends and track competitor activities to inform decision making.
- Communicate business performance, forecasts and strategies to investors and shareholders.
- Collaborate with legal, accounting and other professional teams to review and maintain compliance with regulations.
Vice President, National Accounts
TriMark USA LLC
04.2023 - 05.2024
- Managed National Accounts Equipment and Smallwares team with 21 employees in the West Region.
- Oversaw a year budget of over $60M.
- Closed $5M in new national account business within first year as Vice President while maintaining 100% retention rate of current customers.
- Built an SOP to manage cost adjustments and price increases which increased margins in all current national accounts.
- Led successful negotiation strategies for high-value contracts, securing favorable terms for the company and clients alike.
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
- Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
- Coordinated regular business reviews with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
- Championed a client-centric approach to account management, leading by example and setting high standards for team performance.
Director, Business Development
TriMark Distribution West
01.2022 - 03.2023
- Oversee sales and distribution for Arizona, Orange County and Palm Springs areas, which includes managing 9 Business Development Managers, totaling $17 million in annual sales.
- Met and exceeded both top line budget in Palm Springs by 52% and gross profit budget by 45% or equivalent of $2,104,327 in top line sales and $414,954 in gross profit for 2022.
- Met and exceeded both top line budget in Orange County by 43% and gross profit budget by 14% or equivalent of $2,169,005 in top line sales and $209,841 in gross profit for 2022.
- Met and exceeded both top line budget in Arizona by 29% and gross profit budget by 14% or equivalent of $1,724,027 in top line sales and $184,163 in gross profit for 2022.
- Averaged 40% above managed margin goal year-to-date for all three territories I oversaw.
- Created annual budget and developed comprehensive plan for Arizona, Orange County and Palm Springs to accomplish company objectives while staying within budget.
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Earned sales team of the quarter for Palm Springs for Q3 2022, sales team of the quarter for Orange County for Q4 2022 and sales team of the year for Palm Springs.
- Lead monthly new hire trainings providing guidance and teaching product knowledge, best sales practices, increasing margins, and growing accounts
SR. Business Development Manager
TriMark Distribution West
08.2003 - 01.2022
- Consistently maintained a 35% gross profit percentage by leveraging relationships with customers and providing value added services.
- Consistently exceeded quotas through penetration of new accounts.
- Negotiated and closed long-term agreement with a high profile national account growing the business from 1 location to 14 and counting.
- Negotiated and closed long-term agreement with a high profile senior living account growing the business from 1 location to 25 and counting.
- Grew my business from 1.2 million in 2018 to 2 million in 2019 while maintaining high margins.
- Highly involved in the development of the Sales Incentive Plan.
- Trained and mentored new hires on a regular basis by providing guidance and knowledge on products, best sales practices, increasing margins, and growing accounts.
- Earned several company and manufacturer incentives trips based on outstanding sales performances.
- Championed our Private Label lines since conception and was integral in making these collections a nationally known brand.
- Cultivated strong relationships with fellow Business Development Managers, support teams and manufacturers.
Inside Sales Support
TriMark Distribution West
08.2002 - 08.2003
- Provided primary customer support to internal and external customers
- Assisted Business Development managers with quoting large projects, sourcing new products, entering orders, and other daily tasks
- Provided best-in-class real-time sales support for customers and business development managers while leading by example for sales team members
Education
Bachelor of Arts - Psychology
University of Wisconsin
Madison, WISkills
- Networking strength
- Sales expertise
- New Business Development
- Increasing and maintaining margins
- Industry Expertise
- Business growth and retention
- Contract Negotiations
- National sales leadership
- Teamwork and Collaboration
- Rapport and relationship building
Timeline
Regional Vice President, National Accounts
TriMark USA
05.2024 - Current
Vice President, National Accounts
TriMark USA LLC
04.2023 - 05.2024
Director, Business Development
TriMark Distribution West
01.2022 - 03.2023
SR. Business Development Manager
TriMark Distribution West
08.2003 - 01.2022
Inside Sales Support
TriMark Distribution West
08.2002 - 08.2003
Bachelor of Arts - Psychology
University of Wisconsin
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