Amy Gallegos
Littleton,United States
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Educator
Lululemon
05.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
Volunteer
Make A Wish
08.2022 - 12.2023
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Stylist
Evereve
06.2022 - 08.2023
- Connected and engaged with customers to understand styling needs.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Embraced fashion and understood market trends to articulate in client interactions.
- Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
DECA Member
DECA
08.2021 - 08.2022
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
- Monitored club activities and identified areas for improvement.
Barista Trainer
Starbucks
02.2021 - 08.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
Babysitter
Self-employeed
01.2020 - 08.2022
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established and maintained safe play environment for children.
Education
Associate of Arts - Communication Studies
Univeristy Of Wyoming
Laramie, WY05.2026
High School Diploma -
Chatfiled Senior High School
Littleton, CO05.2022
Skills
- Customer Service
- Teamwork
- Policy and Procedure Adherence
- Problem-Solving
- Professional Appearance
- Flexible Schedule
- Customer Engagement
- Interpersonal skills
- Client Relationship Building
- Conflict Resolution
Languages
Spanish
Limited Working
Certification
American Sign Language Endorsement
Affiliations
- Chi Omega Fraternity
Timeline
Educator
Lululemon
05.2023 - Current
Volunteer
Make A Wish
08.2022 - 12.2023
Stylist
Evereve
06.2022 - 08.2023
DECA Member
DECA
08.2021 - 08.2022
Barista Trainer
Starbucks
02.2021 - 08.2022
Babysitter
Self-employeed
01.2020 - 08.2022
Associate of Arts - Communication Studies
Univeristy Of Wyoming
High School Diploma -
Chatfiled Senior High School