Amy Ganus
Rockford,IL
Summary
Detail-oriented professional with experience in account processing and housekeeping, known for accuracy, organization, and dependable follow-through. Skilled in maintaining confidentiality, streamlining daily tasks, and supporting smooth operations.
Overview
19
19
years of professional experience
Work History
Housekeeper
Self
07.2023 - Current
- Adhered to professional house cleaning checklist for personal clients.
Account Processor
WPI, Inc.
04.2021 - 06.2023
- Processed account transactions accurately, maintaining compliance with internal controls and documentation standards.
- Reviewed account discrepancies and resolved issues through detailed reconciliation and follow-up.
- Coordinated daily processing workflows to support timely completion of account requests and updates.
- Verified customer and account data for accuracy before system entry and approval.
Housekeeper
Self
04.2019 - 04.2021
- Sanitized rooms, bathrooms, and shared areas to maintain clean, welcoming environments.
- Organized cleaning supplies and replenished consumables for efficient daily operations.
- Operated vacuum, mop, and disinfecting equipment to complete thorough housekeeping tasks.
- Inspected spaces for missed debris, stains, and maintenance concerns before completion.
Account Processor
WPI, Inc.
04.2015 - 03.2019
- Implemented process improvements that reduced errors and strengthened operational consistency.
- Trained new staff on account procedures, quality expectations, and system navigation.
- Prepared account reports and supporting records for audits, reviews, and management requests.
- Maintained secure handling of sensitive financial information while meeting confidentiality requirements.
In-Home Daycare Provider
Self
08.2013 - 04.2015
- Supervised daily childcare routines, ensuring safe, structured environment for children of varying ages.
- Prepared nutritious meals and snacks aligned with family preferences and dietary needs.
- Planned age-appropriate educational activities supporting early learning, creativity, and motor skills.
- Maintained clean, sanitized play areas, toys, and eating spaces to support health and safety.
Paraprofessional
Rockford Public School District #205
08.2011 - 06.2013
- Supported special education teachers with small-group instruction and individualized student interventions.
- Reinforced classroom management strategies to maintain focused, orderly learning environments.
- Monitored student behavior and redirected disruptions using positive support techniques.
- Assisted with IEP implementation by documenting progress and instructional observations.
Library Paraprofessional
Rockford Public School District #205
08.2007 - 06.2011
- Supported circulation desk operations by checking materials in and out, resolving basic patron questions, and maintaining accurate records.
- Shelved and organized library materials using classification systems to ensure efficient student and staff access.
- Assisted students and staff with locating books, databases, and reference materials in media center.
- Processed new materials, updated catalog records, and prepared items for circulation with consistent accuracy.
- Repaired damaged books and labeled materials to extend usability and support collection management.
- Monitored library spaces to maintain orderly, quiet, and welcoming learning environment.
- Provided research assistance to students and faculty, promoting academic success across various disciplines.
Skills
- Customer service
- Excellent oral and written communication
- Teamwork
- Staff training
- Multitasking and organization
Timeline
Housekeeper
Self
07.2023 - Current
Account Processor
WPI, Inc.
04.2021 - 06.2023
Housekeeper
Self
04.2019 - 04.2021
Account Processor
WPI, Inc.
04.2015 - 03.2019
In-Home Daycare Provider
Self
08.2013 - 04.2015
Paraprofessional
Rockford Public School District #205
08.2011 - 06.2013
Library Paraprofessional
Rockford Public School District #205
08.2007 - 06.2011