Amy Goen
Longmont,CO
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
16
16
years of professional experience
Work History
Cashier
Maverick Gas Station
Colorado Springs, Colorado
05.2025 - 10.2025
- Operated cash register and processed customer transactions efficiently.
- Handled cash, credit, and debit transactions accurately to ensure smooth operations.
- Provided friendly and prompt customer service to enhance satisfaction.
- Maintained cleanliness and organization of the checkout area and store shelves.
- Assisted customers with product inquiries and recommendations for fuel options.
Call Center Representative
AAA Plumbing, Heating, and Electric
Golden, Colorado
11.2024 - 02.2025
- Assisted customers with inquiries regarding plumbing, heating, and electrical services.
- Provided accurate information about service options and pricing structures.
- Maintained customer records in the company database efficiently.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Updated customer accounts, addresses and contact information within call management databases.
Cashier
Circle K
Golden, Colorado
11.2023 - 06.2024
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the checkout area and store shelves.
- Collaborated with team members to restock shelves and manage inventory levels.
- Accepted cash and credit card payments, issued receipts and provided change.
Administrative Assistant
Associated Family Physicians
Sacramento, California
11.2009 - 06.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed patient scheduling and confirmed appointments using electronic health record systems.
- Organized medical records and maintained filing systems for efficient access and retrieval.
- Assisted in billing processes by verifying insurance information and processing claims.
- Supported office operations by ordering supplies and maintaining inventory levels efficiently.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Education
Certified Medical Assistant - Medical Field
Western Career College
Sacramento, CA11-2009
GED -
Adult Ed Stockton Blvd
Sacramento, CA06-1995
Skills
- Cash handling
- Point of sale
- Transaction processing
- Product recommendations
- Customer/Patient relationship management
- Clerical Office management
- Team collaboration
- Data entry
- Computer proficiency
- Insurance eligibility verifications
- Multi-line phone proficiency
- Multitasking and prioritization
- Policy and procedure modification
- Supervising staff
Timeline
Cashier
Maverick Gas Station
05.2025 - 10.2025
Call Center Representative
AAA Plumbing, Heating, and Electric
11.2024 - 02.2025
Cashier
Circle K
11.2023 - 06.2024
Administrative Assistant
Associated Family Physicians
11.2009 - 06.2022
Certified Medical Assistant - Medical Field
Western Career College
GED -
Adult Ed Stockton Blvd