Amy Griffis
Corry,PA
Summary
A seasoned Head Cashier/Office Manager at Sander's Market, adept in customer service management and cash handling, I excel in creating a positive shopping environment and resolving customer concerns with empathy. My leadership significantly improved team efficiency and customer satisfaction, showcasing my ability to educate and manage staff effectively while ensuring operational excellence.
Overview
21
21
years of professional experience
Work History
Head Cashier/ Office Manager
Sander's Market
826 N. Center St
12.2006 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Helped customers locate items and complete purchases.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Daily deposits
- Sell lottery tickets on the counter top wave terminal and load tickets in the self serve lottery machines
- Order tobacco products and coffee bar supplies
- Write weekly schedule for cashiers
Newspaper Inserter
Corry Journal
Corry, PA
09.2003 - 12.2006
Insert ads into newspapers
Count and distribute newspapers
Education
High School Diploma - General Studies
Corry Area High School
Corry, PA06.1996
Skills
- Customer Service
- Positive Attitude
- Store opening/closing procedures
- Cash Handling
- Customer Service Management
- Refunds and exchanges
Timeline
Head Cashier/ Office Manager
Sander's Market
12.2006 - Current
Newspaper Inserter
Corry Journal
09.2003 - 12.2006
High School Diploma - General Studies
Corry Area High School