Amy Harrison
Homewood
Summary
A dynamic professional with a proven track record of enhancing customer satisfaction at SGI Delivery Solutions and streamlining operations at Green Springs Shell. Excels in problem-solving and attention to detail, achieving efficient work environments and positive client relationships. I bring a history of surpassing employer expectations without compromising quality.
Overview
35
35
years of professional experience
Work History
Courier
SGI Delivery Solutions
09.2014 - Current
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Manager
Green Springs Shell
04.2008 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Prepared orders for weekly vendors and ordered store inventory.
Private Nanny
Various Families
01.1991 - 08.2013
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Established lasting, professional, and some personal connections with families.
Cashier
CVS Pharmacy
03.2006 - 04.2008
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Laboratory Technician
Southern Research
09.1989 - 01.1991
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment within the lab setting.
Education
High School Diploma - High School Requirements
Ensley Magnet High School
Birmingham, AL06.1989
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
Timeline
Courier
SGI Delivery Solutions
09.2014 - Current
Manager
Green Springs Shell
04.2008 - 12.2018
Cashier
CVS Pharmacy
03.2006 - 04.2008
Private Nanny
Various Families
01.1991 - 08.2013
Laboratory Technician
Southern Research
09.1989 - 01.1991
High School Diploma - High School Requirements
Ensley Magnet High School
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