Amy Harvey
Gillette,WY
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Norco Incorporated
Gillette, WY
03.2011 - Current
- Established relationships with key decision makers at target companies.
- Identified customer needs by asking questions and advising on best solutions.
- Coordinated with logistics team to ensure timely delivery of products to customers.
- Developed and maintained strong relationships with existing clients to ensure repeat business.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Operated register, handled cash and processed credit card transactions.
- Leveraged computer system to input customer orders and pricing information.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Coordinated with warehouse staff to ensure timely delivery of products.
- Ensured compliance with company policies regarding returns, refunds, and cancellations.
- Coordinated with sales and customer service departments to resolve billing issues.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reached out to vendors and customers to resolve account problems.
- Communicated repair information to customers in a professional manner.
- Assisted technicians in locating parts from vendors when needed for specific jobs.
Education
GED -
A School
Gillette, WY10-1995
Skills
- Customer service
- Cheerful and energetic
- Sales and negotiation
- Adept multi-tasker
- Dependable
- Data entry and management
- Product knowledge
- Invoice and payment processing
Certification
- C.A.R.E certification
- Forklift certified
Timeline
Inside Sales Representative
Norco Incorporated
03.2011 - Current
GED -
A School