Amy Heath
Clare,MI
Summary
Reliable Billing Manager with background in overseeing billing operations within fast-paced environments. Known for effectively managing teams, optimizing billing processes and reducing errors. Strengths include strong leadership skills, problem-solving abilities and commitment to achieving company goals. Previous roles resulted in improved efficiency of billing procedures and significant reduction in client queries regarding invoices.
Overview
15
15
years of professional experience
Work History
Billing Manager
Central Michigan Rehabilitation
Mt Pleasant , MI
10.2015 - Current
- Send billing, check for discrepancies and work through the discrepancies. Send statements, answer patient questions about billing issues. Call insurance companies about billing issues. Answer multi-phone line, check in patients, start patients on exercise equipment.
- Helped customers to bring accounts into good standing by implementing payment plans.
- Investigated unapplied payments or credits to determine appropriate application method.
Receptionist
Bugai Chiropractic
Clare, MI
01.2014 - 10.2015
Answered phones, got patients checked in and out. Collected any payments that were due.
Bartender
Bob's Lounge
Clare, MI
05.2010 - 01.2014
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
Nursing Education
Mid Michigan Community College
Harrison, MISkills
- Interest calculations
- Billing review
- HIPAA
- Collections
- Medical billing expertise
- Claims processing
- Staff training
- Training and mentoring
Timeline
Billing Manager
Central Michigan Rehabilitation
10.2015 - Current
Receptionist
Bugai Chiropractic
01.2014 - 10.2015
Bartender
Bob's Lounge
05.2010 - 01.2014
Nursing Education
Mid Michigan Community College