Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Helmer

Pomona Park,FL

Summary

Dedicated social work professional with a proven ability to establish connections with diverse populations and provide comprehensive support services. Experienced in conducting assessments and partnering with clients to overcome challenges and reach objectives. Committed to promoting social justice, upholding ethical values, and making a positive impact on communities.

Overview

17
17
years of professional experience

Work History

Care Coordinator Assistant

Alliance for Positive Health
Plattsburgh, NY
09.2024 - 06.2025
  • Monitored client progress and adjusted interventions to ensure effective service delivery.
  • Coordinated client assessments and developed individualized care plans to address diverse needs.
  • Maintained accurate documentation of case notes and progress reports in compliance with regulations.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.

Residential Support Worker

BHSN
Plattsburgh, New York
09.2022 - Current
  • Supervise medication administration
  • Support residents during transitions from residential to independent living
  • Record and communicate interactions with clients

Family Specialist

Therapeutic Foster Care
Plattsburgh, New York
04.2024 - 09.2024
  • First Aid Certification
  • Supervise Visitation
  • Mandated Reporter Certification
  • Complete case notes for all interactions with clients
  • Facilitate independent living skills with foster children
  • Transport clients
  • Communicate with various agencies to coordinate care

Concierge

Pine Harbour Assisted Living
08.2020 - 09.2022
  • Communication with clients and families
  • Coordinating visitations

Barista

Amelie's French Bakery and Cafe
07.2019 - 03.2020

Shift Supervisor

Starbucks
07.2008 - 11.2018

Education

Bachelor of Science - Social Work

SUNY
Plattsburgh, NY
05.2024

AA -

Clinton Community College
05.2018

Skills

  • Professionalism
  • Case Management
  • Reliability
  • Problem Solving
  • Communication
  • Empathy
  • Adaptability
  • HIPPA Compliance
  • CPR Certified
  • Mandated Reporter Certified

Timeline

Care Coordinator Assistant

Alliance for Positive Health
09.2024 - 06.2025

Family Specialist

Therapeutic Foster Care
04.2024 - 09.2024

Residential Support Worker

BHSN
09.2022 - Current

Concierge

Pine Harbour Assisted Living
08.2020 - 09.2022

Barista

Amelie's French Bakery and Cafe
07.2019 - 03.2020

Shift Supervisor

Starbucks
07.2008 - 11.2018

Bachelor of Science - Social Work

SUNY

AA -

Clinton Community College
Amy Helmer