Amy Herrera
651 Danube Dr, Horizon City,TX
Summary
Highly-motivated employee experienced in fast-paced environments with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Team Leader-Assistant Manager
Peter Piper Pizza Inc
12592 Rojas Dr, El Paso, TX 79928, TX
03.2023 - Current
- Oversees daily restaurant operations, ensuring optimal performance and customer satisfaction
- Provides exceptional guest service, manages the dining room, and addresses customer inquiries and complaints.
- Leads and motivates team members to deliver quick, accurate, and friendly service in a clean and welcoming environment.
- Fostered positive employee relationships through communication, training, and development coaching.
- Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
Team Member
Peter Piper Pizza
13800 Horizon Blvd, Horizon City, TX
04.2021 - 03.2023
- Engaged with customers to take orders, handle payments, and address concerns.
- Prepare food items according to customer standards, ensuring a sanitary environment.
- Maintained strict cleanliness and safety standards, ensuring a sanitary environment across all areas.
- Operated cash registers and point-of-sale terminals as needed.
Education
High School Diploma -
Horizon High School
14651 Horizon Blvd, El Paso, TX 7992806-2023
Education Major
El Paso Community College
919 Hunter Dr, El Paso, TX 79915Skills
- Customer Engagement
- Analytical Problem-Solving
- Effective Communication
- Accurate Cash Management
- Point Of Sale System
- Simultaneous Task Management
- Effective Team Collaborator
- Consistent Reliability
- Bilingual in English and Spanish
References
References available upon request.
Timeline
Team Leader-Assistant Manager
Peter Piper Pizza Inc
03.2023 - Current
Team Member
Peter Piper Pizza
04.2021 - 03.2023
High School Diploma -
Horizon High School
Education Major
El Paso Community College