Detail-oriented professional with a strong background in customer service and team collaboration. Proven ability to create enjoyable guest experiences while managing busy environments effectively.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Bartender
Emerson Colonial Theater
Boston, Massachusetts
09.2024 - Current
Provided exceptional customer service to enhance guest experiences.
Mixed cocktails and served beverages to guests at live events.
Maintained cleanliness and organization of bar area during busy shows.
Handled cash transactions and processed payments accurately.
Assisted in managing inventory and ordering supplies.
Server/ Bartender
The Harp
Boston, MA
12.2023 - 04.2025
Provided excellent customer service to enhance guest dining experiences.
Managed tables efficiently during busy shifts to maximize service flow.
Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Head Hostess
1928 Beacon Hill
Boston, Massachusetts
06.2022 - 12.2023
Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
Trained new staff on proper hosting procedures and policies.
Managed guest reservations and seating arrangements for optimal flow.
Collaborated with management to enhance overall guest experience at the cocktail club.
Head Hostess
Carrie Nation Cocktail Club
Boston, Massachusetts
11.2021 - 07.2022
Greeted patrons and provided personalized customer service upon arrival.
Coordinated guest reservations and seating arrangements to enhance dining experience.
Addressed guest inquiries and resolved issues to ensure satisfaction.
Trained new hostesses on procedures and customer interaction standards.