Amy Hill
Danville,VT
Summary
I am a self-learner and able to adjust to quickly changing processes and procedures. Attention to detail is important to me, as well as ensuring that the quality of work meets standards.
I have 8 years of experience with Applied Epic's management system, including the ins and outs of Download and Interface within the system - configuration, activation, Acord forms, and more. Problem solving has been a main focus of my job, whether it be working through data issues with carriers or training users on how certain carriers and/or aps download.
Overview
8
8
years of professional experience
Work History
Interface/Download Supervisor
NFP Property & Casualty
03.2016 - Current
- Oversee daily operations of the Download Processing department, ensuring smooth workflow and timely completion of tasks.
- Work with Insurance carriers to set up and monitor daily electronic files of customer policy and document data into our Applied Epic 2023 Agency Management System.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and create/organize workflows.
- Handled user complaints, resolve data quality issues, and adjust policies to meet changing needs.
- Monitored workflows to improve employee time management and increase productivity.
Editor
Grand View Media
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Checked reference sources to verify dates, facts and statistics.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
Education
Colebrook Academy
Colebrook, NH06.1994
Skills
- Editing and proofreading
- Strong grammar knowledge
- Keen eye for detail
- Research
- Content Planning
- Content organization
- Clear Communication
- Data Quality Services
- Data Quality Testing
Timeline
Interface/Download Supervisor
NFP Property & Casualty
03.2016 - Current
Editor
Grand View Media
Colebrook Academy
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