Amy Hubbard
Kaufman
Summary
To establish a career that will utilize my skills and abilities. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
25
25
years of professional experience
Work History
Dispatcher
Texas Health Rockwall
12.2018 - Current
- Operator and Central Call Center for incoming calls.
- Ensured callers and patients were directed to the appropriate department.
- Helped troubleshoot issues for callers and hospital personnel.
- Mission Control
Service Consultant
Medicos
08.2017 - 12.2018
- Called Surgery patients for multiple physicians to schedule DME product set up.
- Patient education at facilities and homes on prescribed DME products.
- Coordinated with office/supervisor for scheduled surgeries.
- Called patients to follow up after surgery.
Telemetry Tech
Presbyterian Hospital Rockwall
04.2017 - 08.2017
- Monitor patients on telemetry throughout the hospital and ICU.
Stress Test Monitor Tech
Presbyterian Heart and Vascular Plano
09.2016 - 04.2017
- Assisted in all aspects of Nuclear Stress Testing.
- Started IV’s.
- Assist patients on and off the Gamma camera.
- Attach monitors and prepare patients for the nuclear stress test.
- Monitor EKG’s and blood pressure in every phase of testing.
- Notify patients before testing of what to expect and give instructions and make call backs to inform them of normal results.
- Assist in stress Echo when needed.
- Perform ambulatory EKG’s, event and holter monitors.
Lead Telemetry Tech
Presbyterian Hospital
Rockwall
01.2013 - 01.2014
- Monitored patients on telemetry throughout the hospital and ICU.
- Trained and taught new employees how to interpret EKGs.
- Kept communication between nursing staff and physicians on patient statuses.
- Assisted in comprising policies for telemetry procedures.
Telemetry Tech/Secretary – ICU
Presbyterian Hospital
Rockwall
01.2009 - 01.2013
- Monitored patients on telemetry throughout the hospital and ICU.
- Submitted physicians orders for ICU patients.
- Assisted in bathing, feeding and monitoring all ICU patients.
- Helped chart current vital signs and assisted nurses with charting as needed.
Administrative Assistant ICU and Med/Surg
Lakepointe Medical Center
Rowlett
01.2004 - 01.2006
- Helped with staffing and scheduling.
- Maintained nurses files to keep education and accreditations current.
- Submitted daily staffing to patient ratios for budget.
- Responsible for weekly payroll and bonuses.
Telemetry Tech – ICU
Lakepointe Medical Center
Rowlett
01.2003 - 01.2004
- Same duties as previous telemetry tech job.
Patient Care Tech – PACU and perioperative services
Lakepointe Medical Center
Rowlett
01.2001 - 01.2003
- Applied monitors to post-op patients.
- Assisted in charting vital signs.
- Maintained nurse and physician communications.
- Transported recovered patients to appropriate units.
Telemetry Tech
Texas Health Rockwall
- Monitored patients on telemetry throughout the hospital and ICU.
- Maintained communication between nursing staff and physicians.
- Consistently documented changes on the patients heart monitor.
Skills
- Patient care and support
- Team collaboration
- EKG interpretation
- Customer service expertise
References
- Rusty Pierce, Territory Sales Manager for Medicos, 214-682-2725
- Jeri Galaviz, Supervisor – Mission Control Texas Health Rockwall, 910-787-0651
- Ryan Lutes, Director of Professional Support Services Texas Health Rockwall, 469-698-1723
Timeline
Dispatcher
Texas Health Rockwall
12.2018 - Current
Service Consultant
Medicos
08.2017 - 12.2018
Telemetry Tech
Presbyterian Hospital Rockwall
04.2017 - 08.2017
Stress Test Monitor Tech
Presbyterian Heart and Vascular Plano
09.2016 - 04.2017
Lead Telemetry Tech
Presbyterian Hospital
01.2013 - 01.2014
Telemetry Tech/Secretary – ICU
Presbyterian Hospital
01.2009 - 01.2013
Administrative Assistant ICU and Med/Surg
Lakepointe Medical Center
01.2004 - 01.2006
Telemetry Tech – ICU
Lakepointe Medical Center
01.2003 - 01.2004
Patient Care Tech – PACU and perioperative services
Lakepointe Medical Center
01.2001 - 01.2003
Telemetry Tech
Texas Health Rockwall