Talented Owner with excellent marketing, customer service and facility oversight skills and more than 23 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
25
25
years of professional experience
Work History
Owner
Curb Appeal Of Cape Fear Inc
03.2006 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Front of House Manager /Bartender
Outback Steakhouse Restaurant
03.2004 - 01.2006
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Resolved guests complaints while maintaining positive customer environment.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Performed cash handling activities and secured nightly bank deposits.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Presales Consultant/Accounting Clerk/Route Driver
Coca Cola Bottling Co Consolidated
03.1999 - 04.2003
Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Assisted customers in troubleshooting product issues and provided timely technical support.
Presented technical presentations to clients to explain product features and benefits.
Collaborated with cross-functional teams to deliver successful product implementations.
Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.