AMY HUFFMAN
Nampa,ID
Overview
38
38
years of professional experience
Work History
Children's Program Coordinator
Rise Services Inc.
Nampa, ID
04.2014 - 08.2022
- Scheduled and developed program activities in accordance with program needs
- Evaluated performance of supervisors and front-line staff; discussed performance parameters, areas of improvement, and goal setting
- Analyzed current program spending and current cost-saving measures to increase savings
- Maintained and created program records, reports and proposals with job-related software
- Developed and implemented new program features to address needs
- Uncovered issues to determine solutions and assist program participants
- Managed all aspects of the children’s program including staffing, training, overall focus and direction of the program, mentored a clinical supervision team of 10 and overall staff of 40 to 60 employees and 50 to 100 clients at a given time.
Lead Clinical Supervisor
A&R Case Management
Nampa, ID
04.2014 - 08.2022
Behavior Interventionist
Case Management
, ID
04.2014 - 08.2022
- Provided Behavior Intervention to children ages 3-18 that had been diagnosed with various developmental delays, ranging from being on the spectrum to having Down Syndrome
Claims Adjuster
Allstate Insurance
Boise, Idaho
05.2000 - 12.2003
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Restaurant General Manager
Sun Valley Company
Sun Valley, ID
01.2000 - 11.2009
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiencesand equipment, including food, beverage, glassware and utensils
Education
Special Education, Applied Behavior Analysis
Arizona State University
12.2022
Bachelor of Science - Sociology
Boise State University
05.1998
Skills
- Staff development and leadership
- Supervisory role background
- Empowering leadership
- Microsoft Office and Google Drive, Docs
- Critical thinking
- Issue and conflict resolution
- Project management
- Solutions development
- Excellent written and verbal communication
Timeline
Children's Program Coordinator
Rise Services Inc.
04.2014 - 08.2022
Lead Clinical Supervisor
A&R Case Management
04.2014 - 08.2022
Behavior Interventionist
Case Management
04.2014 - 08.2022
Claims Adjuster
Allstate Insurance
05.2000 - 12.2003
Restaurant General Manager
Sun Valley Company
01.2000 - 11.2009
Special Education, Applied Behavior Analysis
Arizona State University
Bachelor of Science - Sociology
Boise State University