Amy Jackson
Freeport
Summary
A highly enthusiastic and very talented social worker with 10 years of experience demonstrating a strong commitment to serving disadvantage youth and adults, including the homeless, emancipated youth, and special needs population. Documented success overcoming challenges of limited resources to design high-quality, cost-effective resources to improve lives. Skilled at building community relations and support. While maintaining a professional relationship with clients, acting as a guide, advocate or as a critical friend.
Experienced casework professional prepared for this role. Skilled in client assessment, resource coordination, and crisis intervention. Strong focus on team collaboration and achieving results. Dependable and adaptable, with commitment to enhancing client well-being and navigating complex situations with empathy and efficiency.
Overview
14
14
years of professional experience
Work History
Caseworker
Nassau County Department of Social Services
Uniondale, NY
04.2021 - Current
- Conducted thorough document reviews to verify eligibility and identify necessary follow-up actions.
- Contact cooperating agencies to verify client’s eligibility.
- Participated in administrative or judicial proceedings to clarify and interpret decisions regarding applications.
- Evaluated applicants and recipients through interviews, coordinating with collateral contacts to verify and document eligibility for multiple administered programs.
- Advise applicants of eligibility determination and make determination of financial eligibility.
- Make referrals for full field investigations when presumption of fraud is indicated.
- Explain eligibility requirements, form completion requirements, community resources for financial assistance.
Care Coordinator
OPTION’S FOR COMMUNITY LIVING
Hempstead, NY
07.2018 - 01.2020
- Coordinated comprehensive medical care to clients with chronic conditions.
- Conducted home visits.
- Educated patients about their conditions, medication, and gave them specific instructions.
- Provided clinical support client and family members by providing consultation, education information around condition, interventions, resources to maintain focus on outcomes and best practices.
- Developed a care plan to address their personal health care needs.
- Checked in with clients monthly and documented their progress.
- Provided crisis interventions and follow-up as needed.
- Attended ongoing training and courses to keep abreast of new developments in health care.
Social Worker Intern (Team Center)
ALBERTA GRAY SCHULTZ MIDDLE SCHOOL
Hempstead, NY
09.2014 - 06.2015
- Reviewed student records to identify previous barriers/ or interventions.
- Provided individual and/ or group counseling in response to school-wide crises.
- Conducted home visits as a method to access the family and conduct interviews in response to school referrals.
- Maintained case history records and prepared progress reports.
- Participated in interdisciplinary team meetings.
- Assisted students in identifying strengths, weakness, and areas of concerns.
- Performed other related duties, as required.
Social Worker Intern (In-patient Psychiatric Unit)
MERCY MEDICAL CENTER
Rockville Centre, NY
08.2012 - 08.2013
- Managed a high and diverse number of cases within the parameters of agreed policies and practices.
- Provided group and individual therapy.
- Interviewed clients and their families to assess their circumstances.
- Made referrals to appropriate community resources and arrange for services.
Education
Master of Social Work - Clinical Social Worker
FORDHAM UNIVERSITY
New York, NY01-2015
Bachelor of Science - Criminology
SUNY AT OLD WESTBURY
Old Westbury, NY01-2011
Associates in Art - Liberal Arts
NASSAU COMMUNITY COLLEGE
Garden City, NY01-2009
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client advocacy
- Client engagement
- Professional boundaries
- Interpersonal and written communication
Timeline
Caseworker
Nassau County Department of Social Services
04.2021 - Current
Care Coordinator
OPTION’S FOR COMMUNITY LIVING
07.2018 - 01.2020
Social Worker Intern (Team Center)
ALBERTA GRAY SCHULTZ MIDDLE SCHOOL
09.2014 - 06.2015
Social Worker Intern (In-patient Psychiatric Unit)
MERCY MEDICAL CENTER
08.2012 - 08.2013
Bachelor of Science - Criminology
SUNY AT OLD WESTBURY
Associates in Art - Liberal Arts
NASSAU COMMUNITY COLLEGE
Master of Social Work - Clinical Social Worker
FORDHAM UNIVERSITY