Amy Jeardeau
Premise Health
Madison,WI
Proficient administrative professional with expertise in office management, scheduling, and communication. Effectively manages multiple tasks to ensure operational efficiency and support for executive teams. Strong collaborator with a focus on adaptability and alignment with organizational goals.
27
years of professional experience
Work History
Administrative Assistant
1 Year 3 Months
Premise Health | 2025.06 - Current
- Coordinated scheduling and maintained calendars for multiple executives, optimizing time management across departments.
- Managed correspondence and communications, ensuring timely responses to inquiries and facilitating information flow.
- Developed and implemented office procedures, enhancing operational efficiency and streamlining workflows.
- Trained new administrative staff on company policies, fostering a knowledgeable support team to enhance productivity.
Staff Scheduler
6 Years 4 Months
UW Hospital & Clinics | 2018.11 - 2025.03
- Surgical Services
- Coordinated staffing schedules, ensuring optimal coverage for patient care across multiple departments.
- Streamlined scheduling processes, enhancing efficiency and reducing conflicts in staff availability.
- Developed and maintained effective communication channels between management and clinical staff regarding schedule changes.
Medical Assistant
7 Months
Wisconsin Fertility Institute | 2019.02 - 2019.09
- Assisted in patient intake and triage processes for enhanced workflow efficiency.
- Managed appointment scheduling, optimizing provider calendars for maximum patient throughput.
- Conducted routine laboratory tests and procedures, ensuring compliance with safety standards.
- Educated patients on fertility treatments and medication protocols to improve understanding and adherence.
Medical Assistant
9 Months
SSM Health | 2018.01 - 2018.10
- Provided patient care in internal medicine setting
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Conducted routine clinical procedures, including blood draws and vital sign assessments.
- Supported patient education initiatives, enhancing understanding of fertility treatment options.
Medical Assistant
5 Months
Group Health Cooperative | 2014.08 - 2015.01
- Dermatology
- Collaborated with healthcare providers to develop comprehensive treatment plans tailored to individual needs.
- Streamlined administrative processes, reducing patient wait times and improving overall satisfaction scores.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Phlebotomist
8 Years 4 Months
UW Hospital & Clinics | 2005.05 - 2013.09
- Clinical Labs
- Collected blood samples using various techniques to ensure patient comfort and safety.
- Performed venipunctures and capillary draws while adhering to infection control protocols.
- Trained new staff on proper phlebotomy techniques and safety practices.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Nursing Assistant
1 Year 11 Months
UW Hospital & Clinics | 2003.04 - 2005.03
- Provided support to nursing staff in various departments
- Assisted in patient care, supporting daily living activities and ensuring comfort.
- Monitored vital signs, accurately documenting changes for nursing staff review.
- Collaborated with healthcare teams to implement individualized patient care plans.
- Educated patients and families on care routines and post-discharge instructions.
Medical Assistant
7 Months
UW Hospital & Clinics | 2002.09 - 2003.04
- Assisted with cardiology procedures in medical settings.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
3 Years 3 Months
UW Hospital & Clinics | 1999.06 - 2002.09
- Dermatology
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Bachelors - Health Care Management
University of Phoenix - Phoenix
2026-05
Associates of Arts - Health Care Administration
University of Phoenix - Madison, WI
2011-01
Technical Diploma - Medical Assistant
Madison Area Technical College - Madison, WI
1998-12
Skills
Verbal communication
Administrative support
Document management
Office software proficiency
Computer skills
Customer service
Customer and client relations
Client relations
Timeline
Administrative Assistant
Premise Health
2025.06 - CurrentRead more
Medical Assistant
Wisconsin Fertility Institute
2019.02 - 2019.09Read more
Staff Scheduler
UW Hospital & Clinics
2018.11 - 2025.03Read more
Medical Assistant
SSM Health
2018.01 - 2018.10Read more
Medical Assistant
Group Health Cooperative
2014.08 - 2015.01Read more
Phlebotomist
UW Hospital & Clinics
2005.05 - 2013.09Read more
Nursing Assistant
UW Hospital & Clinics
2003.04 - 2005.03Read more
Medical Assistant
UW Hospital & Clinics
2002.09 - 2003.04Read more
Medical Assistant
UW Hospital & Clinics
1999.06 - 2002.09Read more
University of Phoenix - Associates of Arts, Health Care Administration
Read more
University of Phoenix - Bachelors, Health Care Management
Read more
Madison Area Technical College - Technical Diploma, Medical Assistant
Read more
EXPERIENCE
- Patient registration
- Collaborate with co workers regarding troubleshooting
- Perform routine venipuncture in both inpatient and outpatient settings
- Obtain blood from indwelling venous access devices such as PICC lines
- Taught students and new staff protocol and procedure
- Assist with outpatient minor surgical procedures using sterile technique
- Patient vital signs
- Obtaining patient medical history
- Assist patients with ADL's
- Chart documentation, along with chart preparation