Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Jenkins

Reidsville,NC

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed as a Customer Service Representative at Enco Electronics and as a Small Business Owner. Skilled in active listening and critical thinking, I've established a loyal customer base and enhanced client satisfaction through personalized attention and efficient service delivery.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Enco Electronics
Dothan, AL
05.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Small Business Owner

Business Owner
Reedsville, WI
01.2022 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.

Education

High School Diploma -

Solid Rock Academy
Tampa, FL
05-2006

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

Enco Electronics
05.2024 - Current

Small Business Owner

Business Owner
01.2022 - Current

High School Diploma -

Solid Rock Academy
Amy Jenkins