Microsoft Office
Amy Jimenez
Manor
Summary
Dynamic and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Specialty Treatment Coordinator
Avery Ranch Dental
01.2024 - Current
- Research billing issues, schedule appointments and verify insurance coverage.
- Perform in team leader capacity and organize all treatment.
- Greet visitors and patients to determine needs, check appointments, and direct accordingly.
- Adhere to strict HIPAA guidelines to protect patient privacy.
- Help large volume of patients every day with a positive attitude and focus on patient satisfaction.
- Educate patients on dental benefits and coordinate proper payment with insurance companies.
Administrative Assistant
Springdale Garden Apartments
01.2023 - 01.2024
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Caregiver
Private Family Client
01.2020 - 01.2023
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Dental Assistant
MyDental
01.2016 - 01.2020
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
Education
Dental Assistant -
Austin Dental Assistant School
Round Rock, Texas01.2016
Skills
- Scheduling
- Complaint Management
- Patient care coordination
- Insurance plan verification
- Strong attention to detail
- Multi-line phone operations
- Electronic health records management
Certification
- Licensed Registered Dental Assistant, Texas, Active
- CPR/BLS Certification, Current
Phone
mobile, 915-588-9844
Software
OpenDental
SOTA Imaging
NexHealth Communications
Timeline
Specialty Treatment Coordinator
Avery Ranch Dental
01.2024 - Current
Administrative Assistant
Springdale Garden Apartments
01.2023 - 01.2024
Caregiver
Private Family Client
01.2020 - 01.2023
Dental Assistant
MyDental
01.2016 - 01.2020
Dental Assistant -
Austin Dental Assistant School
Similar Profiles
Trinity vasquezTrinity vasquez
Art Teacher at Abacus School of Austin - Avery RanchArt Teacher at Abacus School of Austin - Avery Ranch
Tenley LaunTenley Laun
Beverage Cart Attendant / Bartender at Avery Ranch Golf ClubBeverage Cart Attendant / Bartender at Avery Ranch Golf Club
Reid FosterReid Foster
Cart Manager at Avery Ranch Golf ClubCart Manager at Avery Ranch Golf Club