Dynamic Office Manager at Jones Brothers Tree Surgeons with a proven track record in customer service and team leadership. Expert in schedule coordination and conflict resolution, fostering a collaborative environment. Passionate about enhancing operational efficiency and empowering staff, ensuring a positive experience for clients and colleagues alike.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
Jones Brothers Tree Surgeons
Hilton Head Is, SC
11.2021 - Current
Responded to customer inquiries via phone and email with professionalism.
Supervised staff, organized schedules, and delegated responsibilities effectively.
Managed front desk operations including greeting visitors and directing them as needed.
Tracked invoices and payments, ensuring accuracy in financial records.
Encouraged critical thinking skills and problem-solving strategies among students ranging from Pre-K to 3rd grade as a teacher and reading interventionist.
Maintained a safe and orderly learning environment for all students.
Assessed student performance through tests, quizzes and other assessments.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Teacher
Laurens County Board Of Education
Dublin, Georgia
08.2004 - 05.2013
During this time with Laurens County, I was a hospital homebound teacher and lead teacher at Northwest Elementary School.
Implemented appropriate strategies to manage challenging behaviors.
Organized indoor and outdoor playtime activities to promote physical and mental development of children.
Fostered an atmosphere that encourages respect for all individuals regardless of gender, race or religion.
Attended team meetings with other educators in order to share best practices or discuss any issues related to childcare services.
Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
Education
Master of Science - Literacy
Walden University
Minneapolis, MN
03-2013
MBA - Sociology
Valdosta State University
Valdosta, GA
08-1995
Skills
Customer service
Office management
Schedule coordination
Team leadership
Conflict resolution
Time management
Communication skills
Problem solving
Training and coaching
Scheduling and calendar management
Scheduling coordination
Team bonding
Affiliations
Walking on the beach, playing tennis and pickle ball.
Attending bible study with friends.
Spending time with my family
Accomplishments
Lead Teacher in Dublin, Georgia
Waycross Service League member
Beta Club secretary in Dublin, Georgia
Vice president of Dolphin Head Community in Hilton Head, Island
Certification
Teaching Certificate
Awaiting Realtor license after successfully passing the state and national June 3, 2025.