Front Desk Receptionist
King Spa
10.2023 - 03.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.