Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amy Kezerian

Amy Kezerian

Fresno,CA

Summary

Dedicated and customer-focused hospitality professional with several years of experience providing exceptional service in fast-paced restaurant environments. Adept at greeting guests, taking accurate food and beverage orders, and ensuring guest satisfaction throughout their visit. Recognized for building positive relationships with guests, handling high-volume shifts efficiently, and maintaining professionalism under pressure. Skillful in making personalized menu recommendations and managing closing duties, with in-depth knowledge of POS system operations and food safety and sanitation regulations.

Overview

4
4
years of professional experience

Work History

Server

Applebee's Bar & Grill
Fort Worth, TX
06.2024 - 09.2025
  • Greeted guests promptly and courteously upon arrival, delivering exceptional guest experiences in a fast-paced environment.
  • Accurately took food and beverage orders, processed payments, and resolved customer concerns.
  • Increased guest satisfaction through menu recommendations and attentive service.

Server

Waffle House
Fort Worth, TX
01.2023 - 04.2024
  • Provided friendly and efficient service while managing multiple tables and ensuring guest satisfaction.
  • Maintained cleanliness and complied with food safety standards.
  • Handled cash and credit transactions accurately.

Server

Olive Garden
Fort Worth, TX
07.2021 - 07.2022
  • Collaborated with team members to deliver excellent dining experiences and maintained menu knowledge.
  • Demonstrated strong communication and problem-solving skills while accommodating customer needs.
  • Checked on guests regularly to ensure satisfaction and addressed any concerns.

Education

G.E.D. -

Clovis High School

Skills

  • Customer Service Excellence
  • POS System Operations
  • Food Safety & Sanitation
  • Order Accuracy
  • Effective Communication
  • Attention to Detail
  • High Volume Dining
  • Team Collaboration
  • Time Management
  • Effective Customer Upselling

Timeline

Server

Applebee's Bar & Grill
06.2024 - 09.2025

Server

Waffle House
01.2023 - 04.2024

Server

Olive Garden
07.2021 - 07.2022

G.E.D. -

Clovis High School
Amy Kezerian