Amy Lawrence
Oregon Department Of Human Services, Aging and People With Disabilities
Burns,WY
3
years of professional experience
Experienced Public benefits specialist dedicated to supporting every individual to prosper by providing direct support to our clients with compassion and understanding, allowing them to maintain their independence
Work History
Public Benefits Specialist II
3 Years 3 Months- Assist older and disabled adults with accessing services and resources.
- Answer phones and respond to client questions
- schedule appointments and coordinate services
- Maintain and update electronic case files, ensuring required documents are obtained, organized and narrated daily. handling confidential documentation, applications, appointments, calendars, high volume administrative responsibilities
- Support case managers by preparing, client packets, forms, brochures, and processing all documentation pertinent to case and adapting to different work styles.
- Experience working across multiple programs and systems while supporting organizational change.
Education
Associate of Science - Agriculture
Skills
Proficient in Oregon ONE
Oregon Access
DHR (Mainframe)
Orchards
and PTC.
Records management expertise
Record keeping
Records maintenance
File maintenance
Administrative support expertise
Customer service
Event planning
Calendar management
Process improvement techniques
Resource allocation
Technical support
Interpersonal skills
Calendar management experience
Event planning experience
Office supply management
Office equipment maintenance
Timeline
Public Benefits Specialist II
Oregon Department Of Human Services, Aging and People With Disabilities
05.2023 - CurrentRead More
Treasure Valley Community College
Associate of Science from Agriculture
Read More