AMY LEDER
Yakima,WA
Summary
Results-driven financial professional with over 4 years of experience in quality assurance, risk management, and compliance audits within the banking sector. Demonstrated ability to design and implement process improvements, automate reporting tools, and enhance operational efficiency across financial operations. Adept in auditing, financial reporting, and reconciling financial documents to ensure regulatory compliance and improve transparency. Proven leadership and team collaboration skills, with a track record of mentoring and supervising cross-department teams to achieve financial goals. Strong analytical and problem-solving abilities, with a focus on driving performance improvements and cost savings.
Overview
11
11
years of professional experience
Work History
Temporary Benefits Coordinator
WEST VALLEY SCHOOL DISTRICT #208
Yakima, WA
01.2025 - Current
- Assisted HR Director in managing employee benefits programs (medical, dental, vision, life, and disability), ensuring compliance with state regulations (ACA, PFMLA)
- Administered SEBB benefits programs, ensuring timely and accurate employee enrollment
- Acted as the secondary point of contact for employee inquiries, providing guidance and support on benefits-related matters
- Reconciled financial reports related to benefits programs, ensuring accuracy and regulatory compliance
- Managed monthly vendor deduction reports, ensuring accurate deductions and timely payments
Quality Assurance Specialist Senior
USAA FEDERAL SAVINGS BANK
Phoenix, AZ
02.2024 - 11.2024
- Led and mentored teams to ensure regulatory compliance, driving quality improvements and reducing audit preparation time by 15%
- Designed and automated compliance reporting tools, increasing operational efficiency by 20% and reducing regulatory penalties
- Conducted audits and collaborated with regulators to resolve compliance issues promptly, identifying inefficiencies and recommending process improvements
Quality Assurance Specialist
USAA FEDERAL SAVINGS BANK
Phoenix, AZ
09.2020 - 02.2024
- Led and mentored teams to ensure regulatory compliance, driving quality improvements and reducing audit preparation time by 15%
- Designed and automated compliance reporting tools, increasing operational efficiency by 20% and reducing regulatory penalties
- Conducted audits and collaborated with regulators to resolve compliance issues promptly, identifying inefficiencies and recommending process improvements
Loan Officer
USAA FEDERAL SAVINGS BANK
Phoenix, AZ
09.2019 - 09.2020
- Processed mortgage applications, ensuring compliance with financial regulations and risk management procedures
- Maintained detailed records and ensured accurate loan documentation for compliance purposes
- Collaborated with underwriters and title companies to ensure timely loan approvals and closings
Loan Officer Associate
USAA FEDERAL SAVINGS BANK
Phoenix, AZ
02.2019 - 09.2019
- Processed mortgage applications, ensuring compliance with financial regulations and risk management procedures
- Maintained detailed records and ensured accurate loan documentation for compliance purposes
- Collaborated with underwriters and title companies to ensure timely loan approvals and closings
Assistant General Manager
HILTON GARDEN INN
Kennewick, WA
03.2017 - 03.2018
- Managed operations, including financial forecasting and budgeting, to ensure compliance with regulatory requirements
- Assisted in cost control and profitability improvement, ensuring operational standards were met consistently
- Led and mentored staff, improving customer service quality and adherence to operational standards
Front Office Manager
HILTON GARDEN INN
Kennewick, WA
03.2014 - 03.2017
- Managed operations, including financial forecasting and budgeting, to ensure compliance with regulatory requirements
- Assisted in cost control and profitability improvement, ensuring operational standards were met consistently
- Led and mentored staff, improving customer service quality and adherence to operational standards
Education
Bachelor of Arts - Business Administration
University of Arizona Global Campus
03.2022
Associate of Applied Science - Business Management
Yakima Valley Community College
03.2012
Skills
- Budgeting
- Forecasting
- Financial Reporting
- Financial Auditing
- Compliance Management
- Process Optimization
- Report Automation
- Data Analysis
- Efficiency Improvement
- Mentorship
- Cross-Department Collaboration
- Team Supervision
- Performance Management
- Microsoft Excel (Advanced)
- Process Automation Tools
Additional Information
Strong knowledge of regulatory requirements for banking, mortgage, and employee benefits administration., Committed to continuous professional development and learning in the finance and HR sectors.
Key Skills
Budgeting, Forecasting, Financial Reporting, Financial Auditing, Compliance Management, Process Optimization, Report Automation, Data Analysis, Efficiency Improvement, Mentorship, Cross-Department Collaboration, Team Supervision, Performance Management, Microsoft Excel (Advanced), Financial Software (QuickBooks, SAP), Process Automation Tools
Timeline
Temporary Benefits Coordinator
WEST VALLEY SCHOOL DISTRICT #208
01.2025 - Current
Quality Assurance Specialist Senior
USAA FEDERAL SAVINGS BANK
02.2024 - 11.2024
Quality Assurance Specialist
USAA FEDERAL SAVINGS BANK
09.2020 - 02.2024
Loan Officer
USAA FEDERAL SAVINGS BANK
09.2019 - 09.2020
Loan Officer Associate
USAA FEDERAL SAVINGS BANK
02.2019 - 09.2019
Assistant General Manager
HILTON GARDEN INN
03.2017 - 03.2018
Front Office Manager
HILTON GARDEN INN
03.2014 - 03.2017
Bachelor of Arts - Business Administration
University of Arizona Global Campus
Associate of Applied Science - Business Management
Yakima Valley Community College