Summary
Work History
Education
Skills
Certification
Other Specialty Experience
Timeline
Generic

AMY LEEK

Ukiah,CA

Summary

30+ years of experience working in a high volume and demanding setting where my organization skills, adaptability, commitment and my love for people has been an asset.

Work History

Lead Certified Medical Assistant

Redwood Family Dermatology
Ukiah, CA
07.2023 - 11.2023
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Increased patient safety with strict adherence to infection control protocols and proper sterilization techniques.
  • Consistently met compliance requirements through diligent documentation of all relevant information related to patients'' conditions or treatment plans.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Certified Medical Assistant

Adventist Health
Ukiah, CA
11.2022 - 07.2023
  • Experience using Microsoft, Excel, Cerner, Teams, Outlook, Adobe, Revenue Cycle
  • Insurance verification/authorizations.
  • Conducted monthly inventory of supplies.
  • Scheduled appointments, and distributed sample pharmaceuticals as prescribed.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Taught patients about medications, procedures, and care plan instructions.

Certified Medical Assistant

Marshall Orthopedics
Placerville, CA
01.2007 - 05.2022
  • Experience using EMR (EPIC), Microsoft, Excel, Outlook, Adobe, NexGen, McKesson.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Coding ICD-10 & CPT.
  • Obtaining authorizations for procedures and medications.
  • Answering billing inquiries and assisting with appeals.
  • Prepared documents & formal letters for physicians review.
  • Wound care, splint and cast removal, suture and staple removal, drawing injections & DME fitting.
  • Prepared sterile trays, assisted with in-office procedures & processed instruments.
  • Surgery, radiology & appointment scheduling.
  • Work Comp & Insurance verification.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Prepared lab specimens for diagnostic evaluation.

Education

Medical Assisting

National Education Center
Sacramento, CA
05.1994

High School Diploma -

Elk Grove High School
Elk Grove, CA
06.1993

Skills

  • Specimens collection and processing
  • Appointment Scheduling
  • Collaboration and Teamwork
  • Heartsaver First Aid CPR AED
  • Complex Problem-Solving
  • Certified Clinical Medical Assistant (CCMA)
  • Documentation accuracy
  • Procedure Assistance

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BLS

Other Specialty Experience

  • OB/GYN
  • Opthalmology
  • Internal Medicine
  • ENT/ Head & Neck Surgery

Timeline

Lead Certified Medical Assistant

Redwood Family Dermatology
07.2023 - 11.2023

Certified Medical Assistant

Adventist Health
11.2022 - 07.2023

Certified Medical Assistant

Marshall Orthopedics
01.2007 - 05.2022

Medical Assisting

National Education Center

High School Diploma -

Elk Grove High School

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