Summary
Work History
Education
Skills
Certification
Other Specialty Experience
Timeline
Generic

AMY LEEK

Ukiah,CA

Summary

30+ years of experience working in a high volume and demanding setting where my organization skills, adaptability, commitment and my love for people has been an asset.

Work History

Lead Certified Medical Assistant

Redwood Family Dermatology
07.2023 - 11.2023
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Increased patient safety with strict adherence to infection control protocols and proper sterilization techniques.
  • Consistently met compliance requirements through diligent documentation of all relevant information related to patients'' conditions or treatment plans.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Certified Medical Assistant

Adventist Health
11.2022 - 07.2023
  • Experience using Microsoft, Excel, Cerner, Teams, Outlook, Adobe, Revenue Cycle
  • Insurance verification/authorizations.
  • Conducted monthly inventory of supplies.
  • Scheduled appointments, and distributed sample pharmaceuticals as prescribed.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Taught patients about medications, procedures, and care plan instructions.

Certified Medical Assistant

Marshall Orthopedics
01.2007 - 05.2022
  • Experience using EMR (EPIC), Microsoft, Excel, Outlook, Adobe, NexGen, McKesson.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Coding ICD-10 & CPT.
  • Obtaining authorizations for procedures and medications.
  • Answering billing inquiries and assisting with appeals.
  • Prepared documents & formal letters for physicians review.
  • Wound care, splint and cast removal, suture and staple removal, drawing injections & DME fitting.
  • Prepared sterile trays, assisted with in-office procedures & processed instruments.
  • Surgery, radiology & appointment scheduling.
  • Work Comp & Insurance verification.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Prepared lab specimens for diagnostic evaluation.

Education

Medical Assisting

National Education Center
Sacramento, CA
05.1994

High School Diploma -

Elk Grove High School
Elk Grove, CA
06.1993

Skills

  • Specimens collection and processing
  • Appointment Scheduling
  • Collaboration and Teamwork
  • Heartsaver First Aid CPR AED
  • Complex Problem-Solving
  • Certified Clinical Medical Assistant (CCMA)
  • Documentation accuracy
  • Procedure Assistance

Certification


  • CCMA - Certified Clinical Medical Assistant
  • BLS

Other Specialty Experience

  • OB/GYN
  • Opthalmology
  • Internal Medicine
  • ENT/ Head & Neck Surgery

Timeline

Lead Certified Medical Assistant

Redwood Family Dermatology
07.2023 - 11.2023

Certified Medical Assistant

Adventist Health
11.2022 - 07.2023

Certified Medical Assistant

Marshall Orthopedics
01.2007 - 05.2022

Medical Assisting

National Education Center

High School Diploma -

Elk Grove High School

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