Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Lensing

Lake Station,IN

Summary

Insightful Insurance Sales Agent bringing 8 years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement. Detail-oriented Insurance Sales Agent aiming to leverage 8 years of team development and client retention support growth and client satisfaction. Excellent history of increasing revenue while protecting client assets by delivering individualized policy and product recommendations. Driven Insurance agent with 8 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.

Overview

14
14
years of professional experience

Work History

Insurance Agent

Discount Family Insurance
East Chicago, IN
02.2014 - 06.2022
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

CNA

Paradise Park
Fox Lake, IL
05.2012 - 06.2013
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Painter

Tomisseti’s Painting
Round Lake, IL
06.2011 - 09.2012
  • Painted surfaces using brushes, spray guns and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Repaired wall holes and scrapes.
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Painted indoor areas such as hallways, bathrooms and lobbies.
  • Worked holidays and weekends depending on shifting needs of project.

CNA

Medicare
Crystal Falls, MI
01.2009 - 06.2010
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

CNA

River Falls Home
River Falls, MI
04.2007 - 01.2009

Education

GED -

Round Lake Senior High School
Round Lake, IL
06.1996

Skills

  • Policy Feature Explanations
  • Client Prospecting
  • Marketing Strategy Development
  • Policy Adjustment Knowledge
  • Clientele Development
  • Policyholder Communication
  • Policy Renewals
  • Customer Billing
  • Agent Support
  • Information Updates
  • Premium Collection
  • Insurance Eligibility
  • Inbound Customer Calls
  • Insurance Practices

Timeline

Insurance Agent

Discount Family Insurance
02.2014 - 06.2022

CNA

Paradise Park
05.2012 - 06.2013

Painter

Tomisseti’s Painting
06.2011 - 09.2012

CNA

Medicare
01.2009 - 06.2010

CNA

River Falls Home
04.2007 - 01.2009

GED -

Round Lake Senior High School
Amy Lensing