Amy J. Lewis
Clinton,MS
Summary
Medical Social Worker with more than 20 years of experience working directly with patients and their families in various healthcare settings. Extensive background and training in all aspects related to medical care management. Excellent clinical knowledge and judgement combined with strong documentation and problem-solving abilities. Effectively multi-task in a fast pace environment and ability to adapt quickly to change.
Overview
22
22
years of professional experience
Work History
Family Care Specialist-Tissue Services
Mississippi Organ Recovery Agency
Flowood, MS
04.2018 - 03.2020
- Delivered family support and guidance by phone during business and non-business hours including weekends and holidays during rotated 12 hour shifts via call center.
- Executed in-depth medical screening for potential donors in accordance with regulatory standards and tissue processor criteria.
- Presented education and options to potential donor families.
- Completion of appropriate authorizations and Donor Risk Assessments.
- Coordinated effective communications with hospital staff, funeral homes, medical examiners, coroners, and eye banks.
Medical Social Worker
Southern Care Hospice of Jackson
Clinton, MS
05.2006 - 11.2010
- Conducted home visits to complete psychosocial assessments of patients diagnosed with a terminal illness and their family.
- Performed grief and supportive therapy to patients and their family.
- Gathered community resources and coordinated referrals to obtain services in the home.
- Recommended long-term care planning options related to end of life care.
Social Worker Case Manager
University of Mississippi Medical Center
Jackson, MS
05.1998 - 02.2006
- Initiated psychosocial assessments and discharge planning to patients admitted to the surgical and neurology service.
- Implemented and reviewed patient care plans for each admission.
- Utilized available community resources through referrals for continued medical care.
- Involvement in hospital patient rounds with the interdisciplinary team to discuss treatment plans and patient's medical status.
Education
Bachelor of Social Work - Social Work
Mississippi College
Skills
- Excellent Oral and Written Communication Skills
- Medical Terminology and Accurate Documentation
- Computer and Microsoft Skills
- Active Listening Skills
- Customer Service and Call Center Experience
- Crisis Intervention and Conflict Resolution
- Excellent Time Management and Self-Accountability
- Highly Organized and Detailed-Oriented
- Care Planning and Management
- Clinical Knowledge
- Psychosocial Assessments and Discharge Planning
- Eldercare and Long Term Care Knowledge
- Life, Health, Group, and Long Term Care Insurance Knowledge
Timeline
Family Care Specialist-Tissue Services
Mississippi Organ Recovery Agency
04.2018 - 03.2020
Medical Social Worker
Southern Care Hospice of Jackson
05.2006 - 11.2010
Social Worker Case Manager
University of Mississippi Medical Center
05.1998 - 02.2006
Bachelor of Social Work - Social Work
Mississippi College
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