AMY MANION
Land O' Lakes,FL
Summary
Have a vast amount of customer service experience working with the public for many years. Able to adapt to many situations and mix with all types of nationalities. Years of experience working on office computer applications.
Overview
28
28
years of professional experience
Work History
Sales Associate/Realtor
EXp Realty, LLC
11.2018 - Current
- Computer Analysis
- Customer Service
- Contract Documentation
- Website Marketing
- Customer Sales
Concierge Services Staff
Knowledge Development Center
05.1997 - 01.2002
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Banquet Manager
Cincinnati Convention Center
05.1995 - 04.1997
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Directed and managed banquet functions for [Number]-person event.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Oversaw timeliness and quality of food delivery at high-volume events.
Education
Bachelor of Science - Office System Technology
Northern Kentucky University
Newport, Kentucky08.2004
Skills
- Computer proficient
- Positive disposition
- Excellent public relations
- Real Estate Professional
Hobbies includes sports and cooking.
Have an associates degree in Hotel/Restaurant managment as well as a minor degree in chef technology. So love to cook and create Tasty/healthy recipes. Enjoy sports and staying in good shape through yoga and training.
Timeline
Sales Associate/Realtor
EXp Realty, LLC
11.2018 - Current
Concierge Services Staff
Knowledge Development Center
05.1997 - 01.2002
Banquet Manager
Cincinnati Convention Center
05.1995 - 04.1997
Bachelor of Science - Office System Technology
Northern Kentucky University