- Cooking
- Reading
- I enjoy helping others and giving back to the community
- Animal Care
- Dancing
- Music
- Watching Movies and TV Shows
- Yoga
- Blogging/Vlogging
Amy Medina
Staten Island,NY
Summary
Adaptable Sales Manager known for strong mentoring and training abilities. Expertise in developing sales strategies and resolving client issues, driving customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Sales Manager
Precision Flooring and Painting LLC
Staten Island, NY
12.2025 - Current
- Developed and executed sales strategies to enhance customer engagement and increase revenue.
- Trained and mentored team members on product knowledge and effective sales techniques.
- Coordinated with suppliers to ensure timely delivery of flooring and painting materials.
- Managed customer relationships, addressing inquiries, concerns, and feedback promptly.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Tanning Consultant
Beach Bum Tanning Salon
Staten Island, NY
03.2025 - 12.2025
- Led initiatives that resulted in a 25% increase in revenue through strategic sales efforts and targeted customer engagement
- Managed a team of consultants, enhancing sales performance and optimizing daily operations
- Introduced upselling techniques that boosted average transaction value and improved client relationships
- Developed a customer retention program that increased repeat business by up to 35%
- Trained and supported new team members, improving the onboard process and team efficiency
- Assisted clients in selecting appropriate tanning products and services based on individual needs
- Educated customers on safe tanning practices and proper equipment usage
- Maintained cleanliness and organization of salon facilities and tanning equipment
- Conducted routine checks on tanning beds to ensure operational efficiency
- Opened and closed the business daily
Front Desk Receptionist
Planet Fitness
North Bergen, NJ
08.2023 - 05.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes for members.
- Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
- Maintained cleanliness and organization of reception area to enhance member experience.
- Processed membership registrations and payments accurately using gym management software.
Cashier
Edible Arrangements
North Bergen, NJ
09.2022 - 05.2023
- Opened and closed the business daily
- Handled all transactions at the front desk
- Processed online orders
- Handled packaging and shipping of arrangements
- Managed inventory
- Monitored product freshness
- Trained new cashiers/workers
- Maintained cleanliness throughout the store
Retail Sales Associate
Marshalls
Secaucus, NJ
03.2019 - 02.2021
- Provided customer service
- Processed transactions
- Maintained the store cleanliness
- Worked alongside team members to restock merchandise
- Maintained inventory
- Trained new associates
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Handled returns
Education
High School Diploma -
North Bergan High School
North BerganSkills
- Sales expertise
- Product knowledge
- Sales presentations
- Client relationship management
- Goal setting
- Team training
- Customer Service
- Front Desk Duties
- Time Management
Interests
Timeline
Sales Manager
Precision Flooring and Painting LLC
12.2025 - Current
Tanning Consultant
Beach Bum Tanning Salon
03.2025 - 12.2025
Front Desk Receptionist
Planet Fitness
08.2023 - 05.2024
Cashier
Edible Arrangements
09.2022 - 05.2023
Retail Sales Associate
Marshalls
03.2019 - 02.2021
High School Diploma -
North Bergan High School