Amy Mendez
Moreno Valley,CA
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Barista
Coffee Bean & Tea Leaf
Moreno Valley
05.2025 - Current
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Crafted and served high-quality beverages to enhance customer satisfaction.
- Trained new team members on beverage preparation and service standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Managed inventory by restocking supplies and tracking product freshness.
Shift Supervisor
Forever 21
Moreno Valley
07.2021 - 05.2025
- Supervised daily operations and maintained store standards for customer experience.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
- Trained and mentored team members on company policies and procedures.
- Conducted regular team meetings to communicate updates and encourage collaboration.
- Monitored cash handling processes to ensure accuracy and compliance with policies.
Assistant Manager
Subway
Moreno Valley
10.2016 - 07.2021
- Supervised daily operations including scheduling shifts, assigning duties.
- Supervised daily operations to ensure efficient service and food quality.
- Managed team schedules to optimize staffing during peak hours.
- Trained new employees on company policies and food safety procedures.
- Assisted in inventory management to maintain stock levels and freshness.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
Education
Bachelor of Science - Mechanical Engineering
California State Polytechnic University, Pomona
Pomona, CA 08.2025 - 07.2026
Associate of Science - Mathematical Sciences
Moreno Valley College
Moreno Valley, CA 07.2022 - 06.2025
Skills
- Cash handling
- Food safety standards
- Hospitality and accommodation
- Up-selling
- POS systems
- Project management
- Data analysis
- MATLAB programming
- Mechanical design
- Adaptive and creative
- Team player
- Professional demeanor
Certification
- Food Handlers Card (Riverside County)
- Matlab
- SolidWorks
- Excel
Timeline
Bachelor of Science - Mechanical Engineering
California State Polytechnic University, Pomona
08.2025 - 07.2026
Barista
Coffee Bean & Tea Leaf
05.2025 - Current
Associate of Science - Mathematical Sciences
Moreno Valley College
07.2022 - 06.2025
Shift Supervisor
Forever 21
07.2021 - 05.2025
Assistant Manager
Subway
10.2016 - 07.2021