Amy Miranda
Irving,TX
Summary
Throughout the years that i've worked in customer service i've learned to talk to people and grow my relationship with people and understand them and help them in any way i can. I love making sure everyone feels happy. I would never want to stop working with people because that's what i'm good at. I'm looking to grow as a person and further my career.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Passenger Service
Envoy Air
DFW airport
07.2024 - Current
- Engaged with passengers to enhance their travel experience.
- Assisted passengers in retrieving their luggage and ensuring timely arrivals.
Front Desk Receptionist
AMG Stone
Dallas, TX
12.2024 - 06.2024
- Welcomed clients at the front desk, providing assistance with inquiries and needs.
- Developed invoices and managed appointment schedules.
Server
Olive Garden
Irving, TX
04.2020 - 05.2023
- As a server my job was to make sure my guest were satisfied and had everything they needed.
- I love to make sure that everyone is happy at the end of the day and walk out with a smile.
Sales Associate
Victorias Secret
Dallas
08.2022 - 12.2022
- My job was to walk around the store and make sure all of the customers we're okay and had no questions.
- I also worked in the morning to unload the truck and organize the store.
Team Leader
Sonic
Irving
02.2019 - 02.2020
- Led the team and ensured members received support and assistance.
- My job was also to make sure the guests were satisfied and happy with their visit.
Education
Resolute
Dallas, TX 08.2021 - 05.2023
Skills
- Communication skills
- Appointment scheduling
- Invoice management
- Team leadership
- Customer service
Timeline
Front Desk Receptionist
AMG Stone
12.2024 - 06.2024
Passenger Service
Envoy Air
07.2024 - Current
Sales Associate
Victorias Secret
08.2022 - 12.2022
Resolute
08.2021 - 05.2023
Server
Olive Garden
04.2020 - 05.2023
Team Leader
Sonic
02.2019 - 02.2020