AMY MONTGOMERY
Gulfport,MS
Summary
Focused retail store management professional versed in all aspects of running Retail/ Drug store, including opening and closing procedures, banking, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Store Manager
CVS
Slidell, LA
10.2022 - Current
- Increased profits by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis
- Reduced process lags by effectively managing 15+ employees for productivity and efficiency improvement
- Minimized financial discrepancies by accurately controlling monthly operations budget
- Updated store pricing, signage and merchandising based on current promotions
- Secured store perimeter and enforced procedures to minimize losses and protect store assets
- Assessed, optimized and elevated operations to target current and expected demands
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels
- Supervised associates and coordinated schedules, training, and performance coaching.
- Controlled inventory, replenishment, and stockroom organization for front-end products.
Store Manager
Walgreens
Slidell, LA
08.2000 - 08.2019
- Contributed to the planning of community events, including immunization and senior care.
- Led CVS store operations and daily front-end workflows.
- Managed associate scheduling, coaching, and performance reviews.
- Oversaw merchandise stocking, pricing, and planogram compliance.
Assistant Manager
Walgreens
Slidell, LA
02.2015 - 03.2016
- Cultivated customer loyalty by training team members in service standards, resulting in improved customer satisfaction.
- Led employees, supervising activities to enhance productivity and ensure operational efficiency.
- Developed training processes for newly hired employees while overseeing department managers, shift leads, and production personnel.
Shift Leader
Walgreens
Slidell, LA
08.2000 - 02.2015
- Trained and supervised team members to enhance performance and achieve daily objectives.
- Inspected incoming supplies for compliance with material specifications and quality standards, ensuring high-quality inventory.
- Conducted weekly inventory and resolved discrepancies to maintain accurate and current records.
Education
Associate of Applied Science - Business Administration And Management
Delgado Community College
New Orleans, LASkills
- Inventory control
- Budget management
- Sales analysis
- Staff scheduling
- Loss prevention
- Profit optimization
- Customer support
Certification
Certified by the Pharmacy Technician Certification Board (PTCB), Certified Technician Immunization Administer
Skills
- I have a current, and up-to-date Certification as a Pharmacy Technician.
- Staff training and development
- Employee supervision and motivation
- Accurate cash handling
Timeline
Store Manager
CVS
10.2022 - Current
Assistant Manager
Walgreens
02.2015 - 03.2016
Store Manager
Walgreens
08.2000 - 08.2019
Shift Leader
Walgreens
08.2000 - 02.2015
Associate of Applied Science - Business Administration And Management
Delgado Community College