Amy Moore
Franklin,IN
Summary
Achievement-oriented professional with strong experience in relationship management, account management, and business development within the dental and healthcare industry. Proven track record of managing complex projects while supporting an organization's overall success. Provide exceptional skills in training and development, product education, presentation, communication, and sales management. Identify opportunities for advancing business objectives while implementing practices and strategies for goal attainment. Value-centric leader who thrives in fast-paced environment delivering forward-thinking and professionalism.
Overview
17
17
years of professional experience
Work History
Sales Representative/Custom Smile Specialist
Promoveo Health/Solventum
10.2023 - Current
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Piloted product in new market with successful implementation.
- Onboarded Dentists consistently.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Professional Sales Representative
Syneos Health/Johnson And Johnson Oral Health Care
09.2022 - 10.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits by consistently exceeding territory sales metrics and targets by 10% quarterly.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Dental Sales Associate
Promoveo Health/Crest And Oral B
06.2020 - 09.2022
- Integral member of sales team increasing sales and revenue by 35% last fiscal year.
- Helped to lead our mid-west team to top net outside sales in nation and exceeded all sales goals by 20+%.
- Converted over 50+ non purchasing offices to carry product portfolio.
- Consistently call on 45+ offices per week and cover 350+ quarterly.
- Built relationships with customers to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Utilize clinical expertise, skills, and patient care experience combined with product knowledge to implement best care practices and sales strategy to create office level implementation.
Account Executive
Forward Science
11.2019 - 06.2020
- Consulted with dental and oncology specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device and product solutions
- Manged over 30+ calls per day
- Increased sales by 10%
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller
- Researched potential clients and markets to prepare for appointments
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Licensed Dental Hygienist
Austgen Family Dental
05.2019 - 11.2019
- Maintained accurate medical and dental records by documenting important patient data.
- Administered and managed successful Soft Tissue Management programs
- Regularly attended dental society and treatment team meetings and in-service trainings to continuously learn about best practices
- Displayed expert use of Dentrix computer scheduling program to manage patient appointments
- Developed and implemented individualized dental care plans for patients
- Self-motivated, with strong sense of personal responsibility.
- Worked closely with patients before, during and after dental procedures
- Skilled at working independently and collaboratively in team environment.
Licensed Dental Hygienist
Oller Family Dentistry
12.2007 - 05.2019
- Improved and developed knowledge through continuing education courses and seminars
- Administered and managed successful Soft Tissue Management programs
- Displayed expert use of Dentrix computer scheduling program to manage patient appointments
- Developed and implemented individualized dental care plans for patients
- Provided compassionate care and ensured patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development
- Maintained proper universal precautions and infection control procedures at all times
Education
Associate of Science - Dental Hygiene
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2007
Bachelor of General Studies -
Indiana University East
Richmond, IN05.2002
Skills
- 5years of B2B sales, marketing, and product education experience
- Customer Relations
- Expertise in data metrics evaluation and strategic planning
- Ability to communicate and relate to clinical and practice mindset
- Written and verbal communication
- Goals and performance
- Account Management
- Organizational and time management
- Problem Solving
Timeline
Sales Representative/Custom Smile Specialist
Promoveo Health/Solventum
10.2023 - Current
Professional Sales Representative
Syneos Health/Johnson And Johnson Oral Health Care
09.2022 - 10.2023
Dental Sales Associate
Promoveo Health/Crest And Oral B
06.2020 - 09.2022
Account Executive
Forward Science
11.2019 - 06.2020
Licensed Dental Hygienist
Austgen Family Dental
05.2019 - 11.2019
Licensed Dental Hygienist
Oller Family Dentistry
12.2007 - 05.2019
Associate of Science - Dental Hygiene
Indiana University - Purdue University Indianapolis
Bachelor of General Studies -
Indiana University East
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