Experienced Medical Records Technician skilled in managing and organizing health information data within government settings. Streamlined processes and improved record retrieval efficiency while supporting training and team management. Seeking opportunities to leverage expertise in achieving organizational objectives.
Overview
27
27
years of professional experience
Work History
Medical Records Technician
Georgia State of GA - Regional Hospital Atlanta
Decatur, Georgia
10.2015 - Current
Coordinated and expedited record requests from courts, attorneys, and state agencies, collaborating with hospital administration, nurses, and investigators to ensure compliance and accuracy in records processing and redaction.
Processed incoming medical records requests from diverse sources, including subpoenas and nonparty requests
Trained new employees on medical records management, including guardianship status determination and compliance with Release of Information/HIPAA standards.
Demonstrated proficiency with multiple systems to enhance record management efficiency including EHR (Avatar). Excel, SharePoint, JustFOIA, ROPI (Release of Patient Information) database, and Adobe
Audited scanned documents using EHR (Avatar) for efficient file maintenance and retrieval; Ran daily Discharge Summary reports and Comprehensive Draft Reports
Tracked and analyzed patient data to enhance quality and accuracy, supporting policy recommendations and implementing procedural changes.
HSIA Intern/Practicum - EMTALA
Center for Medicare & Medicaid Services
Atlanta, Georgia
05.2015 - 09.2015
Conducted analytical studies resulting in actionable recommendations for EMTALA program improvements.
Detailed understanding of applicable laws, regulations, contracts, and compliance requirements
(e.g., HIPAA, Healthcare Reform/PPACA, state contracts, CMS).
Develop and present clear, comprehensive, and cohesive summary of findings of research and
relate findings to the research topic.
Performed data analysis, converting complex data sets into clear and usable information for compliance assessments.
• Conduct research to determine billing and reimbursement compliance with relevant Medicaid or
other government program regulations.
• Perform various outreach activities, including conference presentations and Workshops.
Administrative Clerk
WellStar Atlanta Medical Center
Atlanta, Georgia
01.2007 - 05.2011
Coordinated daily office operations, scheduling appointments and managing incoming calls to enhance workflow.
Assisted healthcare staff with clerical tasks and documentation to facilitate patient care.
Compiled and processed documents including invoices, reports, memos, and correspondence to ensure timely communication.
Organized and maintained filing systems both electronically and manually.
Delivered exceptional customer service through direct communication with clients and team members.
Ensured compliance with hospital policies and procedures consistently.
Community Support Services
Griffin Area Resource Center
Griffin, Georgia
01.2000 - 12.2006
Provide and/or coordinate generic and specialized services needed to support individuals with disabilities living in their own homes in the community.
Identified opportunities for individuals to enhance physical and social integration in the community through participation in preferred activities tailored to individual needs and mobility limitations
Analyzed support and training needs, developing targeted strategies to meet operational and individual requirements
Participated in team meetings, contributing to program development and inter-agency committees focused on addressing TQI initiatives
Education
Bachelor of Science - Health Services And Informatics Administration
Gordon State College
Barnesville
07-2015
Some College (No Degree) - Business Computer Applications Certificate
Southern Crescent Technical College
Griffin, GA
Skills
Medical record processing & retrieval
EHR management
HIPAA compliance
Records accuracy assurance
Record management efficiency
Patient data analysis
Healthcare regulations
Data integrity
Onboarding new hires
Medical terminology proficiency
Timeline
Medical Records Technician
Georgia State of GA - Regional Hospital Atlanta
10.2015 - Current
HSIA Intern/Practicum - EMTALA
Center for Medicare & Medicaid Services
05.2015 - 09.2015
Administrative Clerk
WellStar Atlanta Medical Center
01.2007 - 05.2011
Community Support Services
Griffin Area Resource Center
01.2000 - 12.2006
Bachelor of Science - Health Services And Informatics Administration
Gordon State College
Some College (No Degree) - Business Computer Applications Certificate